Fairfax, VA and Loughton, Essex, December 7, 2021 – We’re delighted to announce that C&R Software is now an official member of Money Advice Liaison Group (MALG), a not-for-profit UK organisation dedicated to bringing organisations together with the shared aim of improving the lives of people in debt. MALG serves as the “missing link” which ties together the threads of the customer journey from early prevention to final resolution.
Bringing together financial educators, regulators, creditors, debt collectors, debt purchasers, advisers, technology experts and more to share best practices, MALG combines common interests to drive actionable insights that help organisations assist consumers in financial difficulty.
“We are delighted to welcome C&R Software into MALG Membership at such an important time for those in debt as a result of the pandemic,” says Bob Winnington, CEO of MALG. “Tech providers are key stakeholders and our role is to open lines of communication between them, creditors, collections firms, money advisers, and others to enable collaborative working for the mutual benefit of all. We look forward to welcoming representatives from C&R to our upcoming events including our fortnightly virtual ‘Friday Forums’, and quarterly national and regional Members Meetings.”
“We’re very pleased to be working with MALG to support our client’s deep interest in providing a positive experience for their customers when they need it most,” says Ed Wallen, CEO of C&R Software. “Exchanging ideas to help consumers stabilise and improve their financial picture is a driving force for our internal teams. MALG brings tremendous value to this conversation,” he continued.
As the leading cloud-native, end-to-end platform trusted by organisations to help provide financial support and assistance to their customers, C&R Software empowers organisations to embrace change. Working at the cutting edge of customer centric financial wellbeing, the Debt Manager platform gives our clients the tools and technology that drive process innovation and smarter decisions, creating a superior experience for consumers.
About C&R Software
C&R Software offers financial services, DCAs, debt purchasers, telcos, utilities and others a software platform which can be easily configured to create better outcomes for customers struggling with financial obligations. This is done while treating customers with dignity and respect and provides a return on investment that’s unmatched in the industry. With clients in more than 60 countries, working with more than 650 different types of financial commitments, we simplify the complex, creating experiences consumers like and respond to. Available in the AWS powered C&R Cloud, the Debt Manager platform offers great configurability and fast time-to-value.
About MALG
Money Advice Liaison Group (MALG) is a not-for-profit UK membership organisation with a core aim of ‘working together to improve the lives of people in debt’. It provides unrivalled networking and learning opportunities for representatives from organisations across the debt landscape via regular virtual and face-to-face events. Because MALG has no commercial, regulatory, or political agenda, it is uniquely placed to proactively seek ‘game changing’ solutions in an open, impartial, and non-judgmental forum.
