How to keep loyal customers and resolve delinquency fast
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Staying competitive and retaining customers has never been more important in telecommunications. In this guide, we explore the role and importance of customer-centricity in collections. You will learn:
• How to improve customer quality of service to your delinquent customers.
• Why tailored treatment paths and supporting technology is crucial
• Efficiency-boosting advice to ensure customers receive the best possible care at every point throughout the debt cycle.
