How a top 10 US bank simplified collections and recovery in 18 months

A patchwork of legacy collections systems was adding cost, complexity, and support burden across this leading bank’s lines of business.

Discover how unifying their operations on one configurable, cloud-based platform for banks enabled transformation without compromising the sophisticated treatment strategies the business required.

In this case study, you’ll learn how the bank:

• Replaced a fragmented collections and recovery technology estate with a single end to end solution
• Reached its first Debt Manager go live in 10 months through an agile, sprint-based implementation
• Rolled out subsequent lifecycle areas in just three to four months each
• Unified most lines of business on Debt Manager within 18 months
• Reduced licensing, consulting, maintenance, and technical support demands
• Enabled internal teams to configure workflows, rules, triggers, user interfaces, reports, and analytics without extensive custom development

Complete the form to see how the bank combined operational simplicity with the configuration depth required for enterprise scale collections and recovery.