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Configurability supports continuous innovation

Banks are feeling a new kind of pressure. Digital competitors can launch products, tweak journeys, and roll out AI driven experiences in months, while many large institutions are still tied to platforms and processes designed for a different era.

Modernization is key, and this guide looks at how to build a collections ecosystem that can keep absorbing new AI capabilities, regulations, and customer expectations for years to come.

Download the guide to learn more

About the author

Naeem Abraham

Naeem Abraham is leading the charge to implement our decision management tool: FitLogic. With prior experience at a top EMEA bank, Naeem’s expertise lies in credit management, data-driven decisioning, and utilizing AI/ML to improve collections performance.

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