When a customer calls in with questions, they expect answers fast. In the past, this meant juggling multiple systems, leading to longer call times and disjointed workflows.
No one wants this experience anymore.
That’s why the “single pane of glass” approach is gaining momentum. Bringing everything together in one intuitive interface gives you the ability to create the response customers expect.
Which is why Debt Manager is now integrated with Salesforce and Pega.
You get the best of both worlds: a unified customer journey from Salesforce or Pega and the collections capabilities from Debt Manager your teams rely on to handle complex cases and drive payment.
This way, you continue to modernize collections by addressing all the unique cases Debt Manager streamlines without sacrificing performance.
The demo is short and sweet; send an email to inquiries@crsoftware.com for a 10-minute overview.