Resources

Explore the latest news, insights and downloadable resources

AI orchestration: The future of collections in Thailand and beyond
Podcasts & webinars

AI orchestration: The future of collections in Thailand and beyond

Explore how AI orchestration is revolutionizing collections in Thailand, harmonizing various AI capabilities for enhanced performance and real-time oversight.

People at computers
Downloadable resources

The AI Control Hub & Orchestrator

Explore how C&R Software's AI Control Hub orchestrates AI-powered capabilities for seamless collections, customer engagement, and compliance. Learn more about this innovative solution.

Blogs

Why AI is the key to navigating rising debt and digital disruption in Thailand

Discover how AI is revolutionizing debt collections in Thailand, enhancing efficiency, compliance, and customer experience in a rapidly digitalizing financial landscape.

Augmentation, not replacement: A humanized approach to AI in collections
Podcasts & webinars

Augmentation, not replacement: A humanized approach to AI in collections

Discover how AI can augment, not replace, human roles in collections, enhancing efficiency without sacrificing the personal touch. Explore strategies in our latest episode.

Group discussing at whiteboard
Downloadable resources

From siloed data to orchestrated collections

Discover how modern technology can help digital banks scale collections without sacrificing personalized service. Learn from expert Chris Hopkins on boosting recovery and compliance.

Blogs

7 best AI debt collection software tools that boost recovery rates

Let's get into the 7 best AI debt collection software solutions on the market today.

Blogs

C&R Software introduces Zelas - AI-powered agent assist for smarter, more human collections​

C&R Software launches Zelas, an AI-powered assistant that enhances collections by providing real-time, actionable guidance, improving efficiency and customer experience.

Blogs

AI in debt collection is a differentiator now, but not for long

AI in debt collection is transforming the industry by integrating analytics, decision-making, and digital communication into operational workflows. The key to sustainable advantage lies in disciplined implementation and effective human-AI collaboration.

Blogs

Turning regulatory change into a strategic advantage

How AI-native collections solutions streamline regulatory compliance with hardship and other Australia requirements.

Blogs

Rethinking compliance and risk management in the age of AI

How debt collection teams in Australia can use technology to maintain positive relationships with customers in hardship.

Blogs

How to meet the new standard for hardship support in Australia

How collections teams in Australia can meet regulatory standards around hardship and compliance with advanced, AI-native solutions.


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