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Blogs
What are the potential risks of agentic AI?
Like any advanced technology, agentic AI comes with risks that must be balanced effectively to reap the full rewards.
Resources
Explore the latest news, insights and downloadable resources
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Blogs
The dangers of debt collection fraud and how to protect against it
While debt collection fraud can cause serious harm, the right controls help teams identify, protect, and react to keep customer data safe.
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Blogs
Enhancing fraud detection accuracy and flexibility with decisioning technology
How legacy systems hold banks back from meeting the challenges of today's fraud prevention landscape.
Podcasts & webinars
Winning Strategies for Collections Leaders
Discover AI-driven strategies for modernizing collections operations to improve compliance, unify data, and enhance customer relationships in this concise, actionable guide.
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Blogs
Understanding evolving fraud risks in finance - From instant payments to AML compliance
Explore the top payments fraud trends facing financial institutions and how decisioning solutions support smarter identification and prevention.
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Blogs
FCA debt collection rules - how to show fair treatment in every customer interaction
Explore how UK collections teams demonstrate compliance with FCA and Consumer Duty requirements by leveraging the latest tech.
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Blogs
What is the FCA’s vulnerable customer guidance and how should you treat customers in collections?
The FCA's vulnerable customer guidance requires collections teams to prove real-world benefits to customers, especially the most vulnerable.
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Blogs
The importance of NCA compliance when managing collections in the EU
A guide for debt collection teams navigating cross-border collections and the unique requirements of country-specific NCA requirements.
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Blogs
How decision engines streamline bank originations
A closer look at how credit decision engines work at each stage of the originations lifecycle, from collecting data to making the final decision.
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Blogs
The biggest operational challenges in the loan origination lifecycle
A look at how the right loan originations system improves outcomes for lenders and customers alike.
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Blogs
What is the importance of the FCA in UK collections?
A guide examining the role of the FCA in debt collections, from Consumer Duty to vulnerable customer guidance.
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