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The EU AI Act, compliance, and digital first collections

Written by Chris Hopkins | Feb 13, 2026 7:51:07 PM

This episode of Collecting Thoughts explores the intricate balance between rapid AI advancement and strict EU regulatory requirements including the EU AI Act.

Banks face growing pressure to modernize and innovate, but managing risk is a top priority. That's especially true in collections, which falls under the "high risk" category and therefore is subject to increased scrutiny from regulators.

Find out why legacy software can't keep up with rising regulatory demands and how an AI native solution supports responsible, explainable, and transparent innovation in collections.