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Blogs
What are the different types of AI in collections?
Understand the different types of AI used by debt collections teams, from ML to generative AI to agentic AI and beyond.
Resources
Explore the latest news, insights and downloadable resources
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Blogs
What are the potential risks of agentic AI?
Like any advanced technology, agentic AI comes with risks that must be balanced effectively to reap the full rewards.
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Podcasts & webinars
Winning Strategies for Collections Leaders
Discover AI-driven strategies for modernizing collections operations to improve compliance, unify data, and enhance customer relationships in this concise, actionable guide.
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Blogs
FCA debt collection rules - how to show fair treatment in every customer interaction
Explore how UK collections teams demonstrate compliance with FCA and Consumer Duty requirements by leveraging the latest tech.
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Blogs
The importance of NCA compliance when managing collections in the EU
A guide for debt collection teams navigating cross-border collections and the unique requirements of country-specific NCA requirements.
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Blogs
Understanding the UK's new BNPL regulations
Explore the role of decision engines in streamlining compliance with the latest regulations for BNPL providers in the UK and beyond.
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Blogs
Why sticking with sunsetted debt collection software is a costly mistake
The collections industry is changing fast. Explore your options for navigating software that's reached end-of-life.
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Blogs
Strategies and best practices to improve contactability
The first step to resolving delinquent accounts is reaching the customer in question. This article explores how to improve contactability in collections.
Blogs
Debt Collection Tips and Best Practices to Use in 2025
This piece covers cutting-edge collection techniques. You'll learn about automated solutions, digital payment tools, and evidence-based strategies.
Blogs
How AI is Transforming Credit Risk Management
This article explores some of the most innovative approaches for applying AI in credit risk management.
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Podcasts & webinars
Advanced Technology for Collections with Chris Hopkins
A podcast episode where Christina is joined by Chris Hopkins, who gives us a rundown on the key technologies affecting the debt recovery industry.
Let’s keep the conversation going!
We’ll be adding thought-provoking content and insights on a regular basis. Let’s stay in touch!