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The EU AI Act, compliance, and digital first collections

The EU AI Act, compliance, and digital first collections
  • 17 min
The EU AI Act, compliance, and digital first collections
Collecting Thoughts
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This episode of Collecting Thoughts explores the intricate balance between rapid AI advancement and strict EU regulatory requirements including the EU AI Act.

Banks face growing pressure to modernize and innovate, but managing risk is a top priority. That's especially true in collections, which falls under the "high risk" category and therefore is subject to increased scrutiny from regulators.

Find out why legacy software can't keep up with rising regulatory demands and how an AI native solution supports responsible, explainable, and transparent innovation in collections.

 
Chris Hopkins
About the author

Chris Hopkins

With decades of experience in product management, Chris brings expertise in leveraging cutting-edge technological solutions to improve customer experience and organizational efficiency in collections and recovery. A graduate of Cambridge University, Chris joined the C&R Software team in 2021 after nine years as Director of Product Management at FICO—an organization known for its leading role in analytics and credit scoring.

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