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Augmentation, not replacement: A humanized approach to AI in collections

Augmentation, not replacement: A humanized approach to AI in collections
  14 min
Augmentation, not replacement: A humanized approach to AI in collections
Collecting Thoughts
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In this episode of Collecting Thoughts, we're embarking on a fascinating and slightly paradoxical mission today. If you're a specialist lender, how do you handle the enormous volume of accounts that are hitting collections right now? How do you scale up without losing that single most crucial element? We'll answer these questions in more in this 13 minute episode.

About the author

Naeem Abraham

Naeem Abraham is leading the charge to implement our decision management tool: FitLogic. With prior experience at a top EMEA bank, Naeem’s expertise lies in credit management, data-driven decisioning, and utilizing AI/ML to improve collections performance.

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