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Blogs

Keeping up with collections compliance across the globe with a configurable solution

Stay compliant globally with a configurable solution that adapts to regional regulations, ensuring fair, transparent, and explainable debt collection processes.

Blogs

How established banks compete with digital-first rivals - Turning collections into customer retention

Discover how established banks leverage automation, AI, and omnichannel strategies in collections to enhance customer retention and compete with digital-first rivals.

Blogs

Why AI is the key to navigating rising debt and digital disruption in Thailand

Discover how AI is revolutionizing debt collections in Thailand, enhancing efficiency, compliance, and customer experience in a rapidly digitalizing financial landscape.

Blogs

7 best AI debt collection software tools that boost recovery rates

Let's get into the 7 best AI debt collection software solutions on the market today.

Blogs

C&R Software introduces Zelas - AI-powered agent assist for smarter, more human collections​

C&R Software launches Zelas, an AI-powered assistant that enhances collections by providing real-time, actionable guidance, improving efficiency and customer experience.

Blogs

AI in debt collection is a differentiator now, but not for long

AI in debt collection is transforming the industry by integrating analytics, decision-making, and digital communication into operational workflows. The key to sustainable advantage lies in disciplined implementation and effective human-AI collaboration.

Blogs

Turning regulatory change into a strategic advantage

How AI-native collections solutions streamline regulatory compliance with hardship and other Australia requirements.

Blogs

Rethinking compliance and risk management in the age of AI

How debt collection teams in Australia can use technology to maintain positive relationships with customers in hardship.

Blogs

How to meet the new standard for hardship support in Australia

How collections teams in Australia can meet regulatory standards around hardship and compliance with advanced, AI-native solutions.

Blogs

AI may not have saved her, but it would have helped

A look at how AI in collections supports smarter, more humanized treatment paths for customers in hardship.

Blogs

Debt collection software benefits for the fintech industry

This article shows how debt collection software can reshape your fintech's recovery process.

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