Resources

Explore the latest news, insights and downloadable resources

Blogs

What is the cost savings potential with AI in collections?

This article will show you how AI creates cost savings in debt collection.

Blogs

How AI personalization boosts debt collection success rates

This article explores how modern collection solutions can reshape your debt recovery approach while safeguarding your customer's valuable relationships.

Blogs

Can AI replace human debt collectors entirely?

This article examines what debt collectors actually do, how AI currently functions in collections, and where each approach shines or falls short.

Blogs

8 top-rated enterprise debt collection software

This article examines 8 highly-rated enterprise debt collection solutions with distinct advantages for different organizational needs and collection scenarios.

Blogs

How can debt collection software help maintain customer relationships?

This article explores how modern collection solutions can reshape your debt collections approach while safeguarding your customer's valuable relationships.

Blogs

AI-based debt collection strategy - what actually works

In this article, you'll find what truly works in AI-based debt collection. Predictive analytics, customized communication, and automation can elevate your collection efforts.

Blogs

Integrating conversational AI to better support your customers in collections

Integrate conversational AI in collections to enhance customer interactions, increase self-resolution rates, support vulnerable customers, and boost efficiency.

Blogs

Audio, AI and integration - the three pillars of humanized phone calls

Integrating AI and real-time audio analytics into debt collection transforms calls into personalized, empathetic engagements.

Blogs

Ensuring governance and regulatory compatibility for AI in collections

Ensure AI in collections meets regulatory standards like the EU AI Act with governance, transparency, and human oversight for compliance and trust.

Blogs

The fully digital future of multi-country collections

A digital-first approach to multi-country collections optimizes outcomes, enhances customer experience, and ensures compliance across diverse regions.

Blogs

Using AI to drive intelligent collections and humanize journeys

AI in collections isn't about replacing humans, but augmenting their abilities to provide better, more personalized support to customers.


Let’s keep the conversation going!

We’ll be adding thought-provoking content and insights on a regular basis. Let’s stay in touch!