Discover how AI can augment, not replace, human roles in collections, enhancing efficiency without sacrificing the personal touch. Explore strategies in our latest episode.
Discover key trends and challenges in Canadian bank collections for 2026, including digital strategies, personalized engagement, and AI's role in efficiency.
Explore the impact of agentic AI on collections strategies, enhancing efficiency while ensuring compliance and transparency. Discover real-world applications and the importance of human oversight.
Explore the impact of agentic AI on collections strategies, enhancing efficiency while ensuring compliance and transparency. Discover real-world applications and the importance of human oversight.
Explore effective digital transformation strategies for European auto finance to manage delinquencies and regulatory demands while enhancing customer relationships and managing risk.
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Discover AI-driven strategies for modernizing collections operations to improve compliance, unify data, and enhance customer relationships in this concise, actionable guide.
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Tune in to the latest insights on the impact of artificial intelligence on collections and recovery and the measurable results industry leaders are seeing worldwide.
Bob discusses his approach to artificial intelligence tools, the importance of relationship building, & incorporating old school tactics with modern tech.
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JR discusses preventing fraud and managing delinquency. He stresses the importance of protecting member investments and encouraging financial awareness.
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Robert Fagan, VP Collections & Customer Service at Eastern Funding, shares how to maintain a customer-centric approach throughout the collections process.
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Dave shares his journey into the collections industry & the founding of Kredit. He offers valuable insights for creating a customer-centric collections strategy.
We’ll be adding thought-provoking content and insights on a regular basis. Let’s stay in touch!