Digital-first platforms deliver personalized omni-channel collections, AI insights, self-service chatbots and improved recovery rates.
State agency replaced messy emails and transfers with secure FitPortal—streamlining third-party access, auditing, and compliance.
Riverview law firm saw 20% revenue lift and faster training using intuitive collections tech while maintaining guarantor-centric service.
Cabot unified three collections platforms in six months post-mergers—boosting efficiency, consistency, and customer experience across brands.
Auto lender rebuilt trust by replacing delayed batch processing with real-time APIs—reducing errors, improving compliance and customer confidence.
Thames Water cut bad debt 14% in seven months using tailored, multichannel outreach and customer segmentation in deregulated markets.
Northeast US bank modernized legacy collections amid 80% customer growth—improving efficiency, compliance and digital agility.
Southeast Asian fintech enabled $350M+ in loans, 80% user growth by scaling financial inclusion with secure, high-growth tech.
Phillips & Cohen scaled probate management globally across US, Canada, UK, Australia—using flexible, compassionate tech for international growth.
Maryland’s CCU modernised a 30 year old system, handling 2.7M accounts and boosting revenue 10% via digital, citizen-centric collections.
Trustmark unified siloed collections systems across five states—boosting agent access, visibility, efficiency, and scalability.
We’ll be adding thought-provoking content and insights on a regular basis. Let’s stay in touch!