In this episode of Collecting Thoughts, we discuss why many collections teams still depend on a patchwork of legacy systems and manual processes, limiting automation and reducing cross‑border data visibility across subsidiaries. This also heightens compliance risk, especially in the EU. This episode explores why a unified, configurable, cloud‑native platform is becoming essential.
Chris Smith
Having spent his entire career in the credit and collections space, Chris Smith started out building and implementing collection strategies before leading product teams. Now the Vice President of Product at C&R Software, he supports organizations in a variety of countries and industries achieve their ROI goals. Chris is an analytically-driven product leader, specializing in defining and executing product strategy and positioning to drive business growth.
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