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03 March, 2026
About the author
Chris Hopkins
With decades of experience in product management, Chris brings expertise in leveraging cutting-edge technological solutions to improve customer experience and organizational efficiency in collections and recovery. A graduate of Cambridge University, Chris joined the C&R Software team in 2021 after nine years as Director of Product Management at FICO—an organization known for its leading role in analytics and credit scoring.
Latest resources
Blogs
Debt collection software evaluation checklist for modern lenders
Blogs
8 Debt Collection Software Features to Improve Recovery Rates and Operational Efficiency
Blogs
How real time reporting and analytics improve debt collection performance
Blogs
When the problem is now and the collections platform decision is months away
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