Thailand's banking battle will be won in debt collections

Thailand's banking market is entering a new, more demanding phase. Mobile-first financial services, ecosystem platforms, and fintech innovation have expanded access to credit to millions of people who were previously unbanked or underserved by traditional financial institutions.

Across the region, policymakers are sending a clear message: innovation needs to be accompanied by strong governance. The shift comes at a critical moment for Thailand in particular. The country has one of the highest household debt levels in Asia, while simultaneously preparing for the introduction of virtual banks and expanded digital financial services.

Download this whitepaper to learn more about how lenders across Thailand are operationalizing debt collection software for banks while keeping their customer experience at the center.