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20 November, 2025
About the author
Ted London
Ted has more than 35 years of collections expertise and experience. He serves as Senior Director at C&R Software, where he collaborates with the solutions and integration teams to build immense value for clients. Ted has vast experience in expertise in collections, predictive modeling, fraud identification and benefits measurement.
Latest resources
Podcasts & webinars
Augmentation, not replacement: A humanized approach to AI in collections
Downloadable resources
From siloed data to orchestrated collections
Blogs
7 best AI debt collection software tools that boost recovery rates
Blogs
C&R Software introduces Zelas - AI-powered agent assist for smarter, more human collections
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