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The dangers of debt collection fraud and how to protect against it

Fraud in collections isn’t new, but it's evolving.

As systems modernize and customer contact becomes more digital, the ways fraud can enter the process are becoming more sophisticated. Teams are increasingly finding themselves defending their operations from growing security risks rather than supporting customers.

Here’s a closer look at where the biggest risks lie and what strategies help reduce exposure across the full collections lifecycle. Download the full guide below.

About the author

Ted London

Ted has more than 35 years of collections expertise and experience. He serves as Senior Director at C&R Software, where he collaborates with the solutions and integration teams to build immense value for clients. Ted has vast experience in expertise in collections, predictive modeling, fraud identification and benefits measurement.

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