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A guide to maximizing customer experience during debt collection

The debt collection industry is shifting towards a customer-centric approach. This shift arguably began with the introduction of legislation like the FDCPA, but it has since proven to be an effective approach for debt collection, with a number of benefits over other strategies.

But what are these benefits, and how can businesses maximize the experience of their customers during collections?

Download the guide to read more.
Carol Byrne
About the author

Carol Byrne

Carol serves as VP of Marketing at C&R Software. Carol connects C&R Software's pioneering products with customers all over the world.

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