Back to resources

Debt Manager Configurability Drives Growth for Williams and Fudge

Background

For more than 35 years, Williams & Fudge has been helping consumers resolve debt “the right way”. The collection agency has partnered primarily with colleges and universities, and is committed to providing exceptional customer service, as well as respectful and ethical recovery of past due receivables.

“Now more than ever, we’re focused on treating consumers with respect and kindness”, says Adam Parham, Vice President of Operations at Williams & Fudge. “It’s important we approach consumers via their proffered method of contact, at their preferred time of day.

Ed Wallen
About the author

Ed Wallen

Ed Wallen is the CEO of C&R Software, whose mission is to humanize collections via its esteemed cloud-native, end-to-end platform. Ed has been developing, marketing, and selling collections and recovery software for the past 20 years.

Back to resources
Share this article:
0001-1-scaled
Free Download

Download the full Case Study
Latest resources
Enhancing fraud detection accuracy and flexibility with decisioning technology
Winning Strategies for Collections Leaders
Understanding evolving fraud risks in finance - From instant payments to AML compliance
FCA debt collection rules - how to show fair treatment in every customer interaction

Let’s keep the conversation going!

We’ll be adding thought-provoking content and insights on a regular basis. Let’s stay in touch!