Debt Manager Configurability Drives Growth for Williams and Fudge

Background

For more than 35 years, Williams & Fudge has been helping consumers resolve debt “the right way”. The collection agency has partnered primarily with colleges and universities, and is committed to providing exceptional customer service, as well as respectful and ethical recovery of past due receivables.

“Now more than ever, we’re focused on treating consumers with respect and kindness”, says Adam Parham, Vice President of Operations at Williams & Fudge. “It’s important we approach consumers via their proffered method of contact, at their preferred time of day.