Resources

Explore the latest news, insights and downloadable resources

A guide to digital transformation in collections
Podcasts & webinars

A guide to digital transformation in collections

Explore how digital transformation in collections can help banks overcome challenges and turn collections into a customer retention engine. Learn from expert Naeem Abraham's insights on this topic.

Blogs

Experience matters for fintechs adopting AI native debt collection

Discover why experience is key for fintechs adopting AI in debt collection, and how leveraging expert solutions can drive efficiency, compliance, and scalability in your operations.

C&R Software survey reveals rising financial pressures, changing consumer expectations among Gen Z

Discover how rising financial pressures and evolving technology impacts Gen Z's debt resolution, highlighting the need for a balance between automation and personalized support.

Podcasts & webinars

Collections on the path to financial wellness

Explore how AI orchestration is revolutionizing collections in Thailand, harmonizing various AI capabilities for enhanced performance and real-time oversight.

Why build it yourself sounds better than it works
Downloadable resources

Why build it yourself sounds better than it works

Explore the pitfalls of DIY AI in enterprise debt collections and learn how to avoid common traps when scaling solutions.

Configurability supports continuous innovation
Downloadable resources

Configurability supports continuous innovation

Explore how banks can leverage configurability to drive continuous innovation and stay competitive in a rapidly evolving digital landscape. Download the guide for insights.

Blogs

The model that makes production safer

Discover how disciplined data management and clear thresholds make AI models reliable, auditable, and effective in credit and collections, enhancing both customer experience and operational outcomes.

Blogs

A humanized model for AI in collections

AI in collections enhances human efficiency by automating routine tasks, enabling teams to focus on more impactful work and improving overall performance without losing the human touch.

AI turns collections into a loyalty opportunity
Podcasts & webinars

AI turns collections into a loyalty opportunity

Using AI in collections can enhance customer loyalty by providing personalized and supportive experiences, transforming a challenging process into an opportunity for relationship building.

Configuring global debt collections for compliance and efficiency
Podcasts & webinars

Configuring global debt collections for compliance and efficiency

Discover how a unified, cloud-native platform can enhance compliance and efficiency in global debt collections by replacing legacy systems and manual processes.

Blogs

Keeping up with collections compliance across the globe with a configurable solution

Stay compliant globally with a configurable solution that adapts to regional regulations, ensuring fair, transparent, and explainable debt collection processes.


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