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Explore the latest news, insights and downloadable resources

Blogs

The advantages of using fewer platforms in collections

Explore the benefits of transitioning to a single, configurable platform rather than using a disjointed multi-system process. 

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Blogs

Embracing technology in debt collections: a game changer for operational efficiency and customer engagement

We explore the power of technology in collections from a podcast conversation between Christina Fisher (Manager, Growth Marketing) of C&R Software and Emma Reynolds (UK Account Manager) of TCN.

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Blogs

What're the next steps after you determine a customer is at-risk for delinquency?

We outline the strategic approach you should adopt once you’ve identified at-risk customers to support them and potentially avoid delinquency altogether.

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Blogs

The understated influence of originations on collections performance

The relationship between originations and collections in the credit lifecycle is crucial yet often overlooked.

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Blogs

The future of credit risk management: integrating AI and human insight

Technological advancements are reshaping the landscape of credit risk management and collections.

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Blogs

Vulnerability in C&R Software – How organizations are being proactive over customer care

C&R Software’s advanced systems and integrations provide a range of tools to identify, support and clear vulnerable customers in a customer-centric fashion.

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Blogs

How AI can help you support new customers entering delinquency

AI offers unprecedented insights into new customers entering delinquency, providing the tools to proactively predict, react and manage accounts in a personalized way.

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Blogs

Transforming debt collection: Harnessing data-driven strategies for enhanced customer engagement

Financial institutions are increasingly shifting towards customer-centric collections that leverage data-driven insights to tailer personalized experiences

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News Announcements

C&R Software Achieves Payment Card Industry Data Security Standard (PCI DSS) Level 1 Compliance

C&R Software announced that it has completed its annual Payment Card Industry Data Security Standard (PCI DSS) rigorous external audit and has renewed its PCI DSS Level 1 Compliance.

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Blogs

What is early vulnerability detection and how does it work?

Detecting vulnerable customers early is not only key to avoiding payments being missed, but to support your customers around the challenges they’re facing.

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Blogs

How to identify your most vulnerable customers (and respond well)

You need to understand and identify your vulnerable customers so that you can tailor collections strategies that result in financial stability. 

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