Resources

Explore the latest news, insights and downloadable resources

Why telcos need data driven collections
Podcasts & webinars

Why telcos need data driven collections

Discover why telecommunications companies must adopt data-driven collections to reduce churn, improve recovery rates, and enhance brand reputation through personalized customer experiences.

Fully embedded AI native collections
Downloadable resources

Fully embedded AI-native collections

Discover how AI-native collections are transforming neobanks by promoting smarter, fairer lending practices and guiding customers towards financial wellness. Read our latest whitepaper to learn more.

Blogs

Better decisions are the headline, not the AI

Transform decision-making with AI integrated into daily workflows, enhancing prioritization, next best actions, and summarization to drive better outcomes at scale.

Blogs

Can AI replace human collectors?

Can AI replace human debt collectors? This blog explores how AI can elevate human collectors by automating routine tasks and supporting complex, empathetic interactions.

Blogs

Why legacy systems are a major risk when it comes to collections rules and regulations

Legacy systems pose significant compliance risks in collections due to their inability to adapt to evolving regulations and AI expectations.

A guide to digital transformation in collections
Podcasts & webinars

A guide to digital transformation in collections

Explore how digital transformation in collections can help banks overcome challenges and turn collections into a customer retention engine. Learn from expert Naeem Abraham's insights on this topic.

Blogs

Experience matters for fintechs adopting AI native debt collection

Discover why experience is key for fintechs adopting AI in debt collection, and how leveraging expert solutions can drive efficiency, compliance, and scalability in your operations.

C&R Software survey reveals rising financial pressures, changing consumer expectations among Gen Z

Discover how rising financial pressures and evolving technology impacts Gen Z's debt resolution, highlighting the need for a balance between automation and personalized support.

Podcasts & webinars

Collections on the path to financial wellness

Explore how AI orchestration is revolutionizing collections in Thailand, harmonizing various AI capabilities for enhanced performance and real-time oversight.

Why build it yourself sounds better than it works
Downloadable resources

Why build it yourself sounds better than it works

Explore the pitfalls of DIY AI in enterprise debt collections and learn how to avoid common traps when scaling solutions.

Configurability supports continuous innovation
Downloadable resources

Configurability supports continuous innovation

Explore how banks can leverage configurability to drive continuous innovation and stay competitive in a rapidly evolving digital landscape. Download the guide for insights.


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We’ll be adding thought-provoking content and insights on a regular basis. Let’s stay in touch!