Blogs
Are consumer preferences impacting the effectiveness of your collections team?
Consumers now have much more freedom to decide what channel of communication they’re contacted
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Resources
Explore the latest news, insights and downloadable resources
Blogs
Why the pandemic rewrote the rules on debt collection
The COVID-19 pandemic sparked huge disruption in almost every part of the economy - and the debt collection sector was no different.
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Blogs
The Fair Debt Collection Practices Act (FDCPA): From compliance to best practice
The FDCPA is a federal law intended to eliminate anti-consumer practices in collections and recovery. But how exactly does it achieve this?
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Blogs
How financial institutions have seamlessly adapted to Regulation F
Now that the industry has had time to operate under Regulation F, what impact has it had and how have businesses adapted to the new restrictions?
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Blogs
Has Regulation F improved debt recovery performance?
What exactly is Regulation F, and how does it impact debt recovery performance?
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