Podcasts & webinars
Driving Growth with Austin Keate
Austin discusses his path to the collections industry, technology, relationship building, and his advice on leading teams.
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Podcasts & webinars
Fostering Brand Loyalty within the Collections Process with Carol Byrne
Christina spoke with Carol Byrne, VP of Marketing at C&R Software, who talks about brand loyalty and employing a humanized approach in debt collection.
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Podcasts & webinars
Customer Facing Relationships with Lisa Tanner
Lisa Tanner shares some insights on her experience working in the collections industry and how the culture within the industry has shifted.
Podcasts & webinars
Communicating Effectively with Gene Clark
Collecting Thoughts host Christina speaks with Gene Clark on how he’s felt “destined” to end up in the collections industry and the lessons he learned.
Podcasts & webinars
How Consumer Behavior Impacts Collections with Maria Douneva
Host Christina spoke with Dr. Maria Douneva about how psychology affects consumer behavior.
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Podcasts & webinars
Advanced Technology for Collections with Chris Hopkins
A podcast episode where Christina is joined by Chris Hopkins, who gives us a rundown on the key technologies affecting the debt recovery industry.
Podcasts & webinars
DigitALL: Innovation and Technology for Gender Equality (On-Demand Webinar)
Join Carol Byrne, VP of Marketing at C&R Software, as she hosts Amy Perkins, Global Chief Strategy Officer
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