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The biggest operational challenges in the loan origination lifecycle
A look at how the right loan originations system improves outcomes for lenders and customers alike.
A look at how the right loan originations system improves outcomes for lenders and customers alike.
The EU AI Act introduces key requirements around transparency, accountability, and auditability for Europe's leading debt collections teams.
Break down complex organizational silos to improve end-to-end decision making.
Agentic AI analyzes payment behaviors, communication histories, and risk signals to determine the best timing, method, and message for each interaction.
This guide explores how legacy banks are reinventing their collections operations to compete and win against today’s fintech disruptors.
Explore how claims digitalization helps meet customer expectations, cut operational costs, and create stronger customer relationship.
This article explains why credit risk management matters. You'll find its core elements, benefits, implementation hurdles, and best practices.
This article shows you how to create and implement a credit risk management framework that works.
This complete guide will help you pick the right credit risk management system that fits your business needs.
In the realm of collections, introducing empathy has become a key KPI for modern collections teams. It's precisely what can redefine the collections journey, transforming it from a potential point of difficulty into a pathway toward stronger customer loyalty.
As the modernization of the collections journey steadily grows, so does the vast amount of data firms have surrounding their customers. Understandably, many of these customers would prefer to have access to said data, or at least know what it’s being used for. This is the area that the CFPB’s section 1033 focuses on, potentially requiring you to give customers access to their financial information.
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