Resources

Explore the latest news, insights and downloadable resources

Sort by tags

View all Blogs Podcasts & webinars Downloadable resources Case studies

AI in collections isn't about replacing humans, but augmenting their abilities to provide better, more personalized support to customers.

Also known as agentic AI, knowledge based agents expand what's possible with artificial intelligence in collections and recovery.

Expert tips for incorporating AI into debt collections software to streamline workflows, improve customer relationships, and boost payments.

The FCA's vulnerable customer guidance requires collections teams to prove real-world benefits to customers, especially the most vulnerable.

A guide examining the role of the FCA in debt collections, from Consumer Duty to vulnerable customer guidance.

By connecting consumers with resources that lower the cost of essential expenses, financial institutions are boosting payment rates up to ten times.

Explore how modern credit risk decisioning systems process applications in minutes.

New regulatory requirements are reshaping the EU's BNPL market. Here's how credit decision engines make a difference.

Truly supporting financial fragility requires financial institutions to fundamentally rethink how they approach collections and recovery.

For fintechs and digital banks, unchecked delinquencies undermine the growth you've worked so hard to achieve.

C&R Software's compliance-focused collections solution operationalizes AI without breaking GDPR regulations around data privacy.

1 2 3 4

We’ll be adding thought-provoking content and insights on a regular basis. Let’s stay in touch!