Resources

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Blogs

What is the FCA’s vulnerable customer guidance and how should you treat customers in collections?

The FCA's vulnerable customer guidance requires collections teams to prove real-world benefits to customers, especially the most vulnerable.

Blogs

What is the importance of the FCA in UK collections?

A guide examining the role of the FCA in debt collections, from Consumer Duty to vulnerable customer guidance.

Blogs

How lenders are reducing delinquency amid economic uncertainty

By connecting consumers with resources that lower the cost of essential expenses, financial institutions are boosting payment rates up to ten times.

Blogs

Credit risk decisioning in 2025: From manual reviews to smart automation

Explore how modern credit risk decisioning systems process applications in minutes.

Blogs

How the EU’s revised Consumer Credit Directive impacts BNPL

New regulatory requirements are reshaping the EU's BNPL market. Here's how credit decision engines make a difference.

Blogs

How to effectively address financial fragility in collections

Truly supporting financial fragility requires financial institutions to fundamentally rethink how they approach collections and recovery.

Blogs

Why digital banks need collections and recovery

For fintechs and digital banks, unchecked delinquencies undermine the growth you've worked so hard to achieve.

Blogs

Boosting AI efficiency without breaking GDPR rules

C&R Software's compliance-focused collections solution operationalizes AI without breaking GDPR regulations around data privacy.

Customer communicating using FitComms, C&R Software's Omnichannel Communications Tool for Debt Manager
Blogs

Introducing FitComms for digital communications

Meet the advanced digital communications tool enhancing customer interactions in Debt Manager.

Blogs

The Power of Real-Time Credit Decisioning

Discover how real-time credit decisioning leverages AI and machine learning to enhance risk management, streamline operations, and improve customer satisfaction across the credit-risk lifecycle.

Blogs

What is Credit Decisioning? Everything You Need to Know

Discover how advanced credit risk decisioning platforms enhance accuracy and efficiency, transforming credit risk management for creditors worldwide.


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