Blogs
How to optimize customer-centric debt collection workflows for performance
Both businesses and consumers alike have run into challenging financial landscapes in recent times.
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Resources
Explore the latest news, insights and downloadable resources
Blogs
How technology fuels customer-centric collections
The increasing number of buy-now-pay-later payment plans has resulted in growing accounts with distressed debt. Collections organizations are facing increasing strain from this growth, and require solutions that optimize the collections process while guiding customers through their individual circumstances.
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Blogs
Can you automate your collections compliance requirements?
Collections teams must contend with a varied and ever-growing set of compliance and risk factors. From the volume of customers to the amount of interest they can charge, to the security of the data they hold, organizations are tightly governed and the consequences of a breach can be severe.
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Blogs
A guide to scaling your collections operation
Organizations across the world are recognizing the need to bolster their collections and recovery operations - with the post-pandemic environment presenting an increased level of risk and a need to scale to accommodate more customers.
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Blogs
Personalizing consumer engagement during debt recovery
To improve their consumer engagement strategy, a collection and recovery department must provide a more personalized experience.
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White Papers
Debt Collection In The Era of “Have It All” Software
The phrase “have it all” is most often associated with personal development—usually referring...
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Downloadable resources
Buy, Don’t Build or Customize Your Collection and Recovery Platform
It’s not unusual for organizations collecting and recovering debt to become frustrated.
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Blogs
When Does it Make Sense to Spend More Building Collections and Recovery Software Than Buying It?
Never for C&R—although it sometimes pays off in other areas of operations
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