Resources

Explore the latest news, insights and downloadable resources

Blogs

What is credit decisioning? Everything you need to know

What is credit decisioning? Learn how lenders use data, rules, scorecards, and workflows to make consistent credit decisions.

The backs of 6 people, arm-in-arm
Blogs

How credit risk management software streamlines KYC checks

Learn how KYC automation for banks can reduce manual checks, improve consistency, and support faster customer onboarding.

A group of diverse people sitting around laptops
Blogs

The future of credit risk management: What lies ahead

Explore the trends shaping the future of credit risk management, including changing data, automation, AI, and customer expectations.

The dangers of legacy collections software

Three pivotal threats endangering your collections business include regulatory compliance challenges, data security breaches, and economic volatility. Download the report to read more.

Blogs

Why configurable collections software matters for compliance

Learn how configurable collections software helps teams adapt workflows, rules, customer treatment, and controls as requirements change.

Blogs

Why you need a balance between technology and customer relationships

Discover how to enhance collections performance by balancing technology with strong customer relationships in the modern financial landscape.

Blogs

How a system of record supports TCPA compliance in debt collection

Learn how a system of record can help collections teams manage consent, opt-outs, contact history, and communication controls for TCPA compliance.

Blogs

The dangers of legacy collections software

Deciding to transition your entire collections software is a time consuming but necessary part of modernizing your strategy. Refusing to do so means you may end up losing your customers or risk legal repercussions through breaching data regulations. 

Blogs

The power of hyper-personalization in debt collections

Hyper-personalization harnesses the capabilities of AI, automation and analytics to build upon a stable level of engagement and take it to the next level. With it, you can provide a seamless end-to-end collections experience that not only clears accounts faster, but builds customer loyalty and retention.

Blogs

How to improve your debt collection data quality

Managing the steady increase of customer data and information is a significant hurdle in collections, but making sure said data is of high-quality is even more important.

Blogs

How to engage unresponsive customers during a debt collection

Discover effective strategies to engage unresponsive customers during debt collection, emphasizing communication and support for financial health.


Let’s keep the conversation going!

We’ll be adding thought-provoking content and insights on a regular basis. Let’s stay in touch!