Resources

Explore the latest news, insights and downloadable resources

Blogs

The value of AI for regulatory compliance in financial services

How AI-native tools help collections teams stay compliant and avoid regulatory risk.

Blogs

The FCA’s vulnerable customer guidance and its impact on collections

The FCA's vulnerable customer guidance requires collections teams to prove real-world benefits to customers, especially the most vulnerable.

Blogs

What is the importance of the FCA in UK collections?

A guide examining the role of the FCA in debt collections, from Consumer Duty to vulnerable customer guidance.

Blogs

How lenders are reducing delinquency amid economic uncertainty

By connecting consumers with resources that lower the cost of essential expenses, financial institutions are boosting payment rates up to ten times.

Blogs

Credit risk decisioning automation: From manual reviews to smarter decisions

Explore how credit risk decisioning automation can reduce manual reviews, improve consistency, and support faster lending decisions.

Blogs

How the EU’s revised Consumer Credit Directive impacts BNPL

New regulatory requirements are reshaping the EU's BNPL market. Here's how credit decision engines make a difference.

Blogs

How to effectively address financial fragility in collections

Truly supporting financial fragility requires financial institutions to fundamentally rethink how they approach collections and recovery.

Blogs

Why digital banks need collections and recovery software

For fintechs and digital banks, unchecked delinquencies undermine the growth you've worked so hard to achieve.

Blogs

GDPR and AI in debt collection: A practical compliance guide

Learn how collections teams can use AI while supporting GDPR requirements for lawful processing, data minimization, privacy and customer rights.

Customer communicating using FitComms, C&R Software's Omnichannel Communications Tool for Debt Manager
Press Release

Introducing FitComms for digital communications in Debt Manager

Meet the advanced digital communications tool enhancing customer interactions in Debt Manager.

Blogs

The power of real time credit decisioning

See how real-time credit decisioning helps lenders assess risk faster, automate decisions, and improve the originations journey.


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