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How Credit Risk Management Solutions Streamline KYC Checks
A cutting-edge credit risk solution like Debt Manager gives you the tools you need to streamline your KYC processes.
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Blogs
The Future of Credit Risk: What Lies Ahead?
In this article we’ll take a closer look at the future of credit risk and cutting edge technologies that are helping industry leaders mitigate risk.
The dangers of legacy collections software
Three pivotal threats endangering your collections business include regulatory compliance challenges, data security breaches, and economic volatility. Download the report to read more.
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Blogs
Why configurability and compliance go hand-in-hand: a guide from C&R Software
Making sure your operations are compliant across regions, industries, and a growing customer base can be a challenge. With legacy software, achieving this with inflexible systems becomes an even bigger challenge.
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Blogs
Why you need a balance between technology and strong customer relationships
Striking a balance between technology and customer relationships is the key to enhancing your collections performance. By doing so, you can have the information you need to build effective collections strategies while saving time for you and your team.
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Blogs
Why a System of Record is essential to comply with the TCPA
Regularly communicating with customers throughout their collections journey is key to guiding them back to financial good health, but must be done mindfully and without being seen as predatory.
Blogs
The dangers of legacy collections software
Deciding to transition your entire collections software is a time consuming but necessary part of modernizing your strategy. Refusing to do so means you may end up losing your customers or risk legal repercussions through breaching data regulations.
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Blogs
The power of hyper-personalization
Hyper-personalization harnesses the capabilities of AI, automation and analytics to build upon a stable level of engagement and take it to the next level. With it, you can provide a seamless end-to-end collections experience that not only clears accounts faster, but builds customer loyalty and retention.
Blogs
How to improve your debt collection data quality
Managing the steady increase of customer data and information is a significant hurdle in collections, but making sure said data is of high-quality is even more important.
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Blogs
Finding the right balance between self-service and human connection
Self-service is becoming more and more prominent in modern collections as a way for customers to resolve their debt on their own terms. But can it truly replace the direct human-to-human contact that has been integral to collections for decades?
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Blogs
How to engage unresponsive customers during a debt collection
The first step in supporting a customer through collections is understanding their situation through decisioning. How many times have they missed a payment? Do they have a history of delinquency?
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