The journey from fintech to licensed bank is filled with opportunity. Scalable, compliant collections operations are foundational to sustainable growth.
Let's get honest about some of the common fears around implementing new collections software and how an MVP approach reduces risk for faster time-to-value.
This article explores the unlikely role of collections in financial inclusion.
In this article we’ll explore financial inclusion in banking and the role technology plays in today’s marketplace
To increase payment rates, enhance efficiency, and improve the customer experience, you should absolutely consider adopting AI in debt collection.
Customer data is king when it comes to your customer journey through collections. It helps you paint a clear picture of the past, present and future of their finances to support your strategies. And by harnessing it properly, you can shape their future to be one of financial stability.
Analytics are vital in collections to create strategies for each of your customers that result in resolved debt. But in order to have reliable analytics of your customers, you first need reliable data to base it on.
In collections, data and analytics are vital components to helping customers reach financial stability on a personalized level. Data represents the ingredients to a successful collections strategy, whereas algorithms and analytics are the recipe that helps you better understand the solutions individual customers need.
Debt Manager showcases fully configurable data flows so that you have total control over what goes in and out of your systems. Once configured, automation takes over to save you time, money and valuable customer face time.
Customer communications are the bread and butter of the collections process. Building a reliable back-and-forth with your customers leads to mutually beneficial outcomes; you can improve collection performance and your customers can reach financial health.
AI provides collections businesses with a range of tools and capabilities to both humanize the process for customers and enhance collection performance for credit issuers.
We’ll be adding thought-provoking content and insights on a regular basis. Let’s stay in touch!