Resources

Explore the latest news, insights and downloadable resources

AI orchestration: The future of collections in Thailand and beyond
Podcasts & webinars

AI orchestration: The future of collections in Thailand and beyond

Explore how AI orchestration is revolutionizing collections in Thailand, harmonizing various AI capabilities for enhanced performance and real-time oversight.

People at computers
Downloadable resources

The AI Control Hub & Orchestrator

Explore how C&R Software's AI Control Hub orchestrates AI-powered capabilities for seamless collections, customer engagement, and compliance. Learn more about this innovative solution.

Augmentation, not replacement: A humanized approach to AI in collections
Podcasts & webinars

Augmentation, not replacement: A humanized approach to AI in collections

Discover how AI can augment, not replace, human roles in collections, enhancing efficiency without sacrificing the personal touch. Explore strategies in our latest episode.

people at computer
Downloadable resources

From manual to intelligent: Expanding digital adoption in collections

Discover how AI is revolutionizing collections, boosting efficiency, and enhancing customer experience. Download our guide to explore the digital transformation in debt recovery.

Multiple laptops
Downloadable resources

The AI-first, cloud-native future of collections

Explore the future of collections with an AI-first, cloud-native solution that unifies the entire debt lifecycle for automation, clarity, and agility. Download our insightful whitepaper now.

Key Trends and Challenges in Collections for Canadian Banks in 2026
Podcasts & webinars

Key Trends and Challenges in Collections for Canadian Banks in 2026

Discover key trends and challenges in Canadian bank collections for 2026, including digital strategies, personalized engagement, and AI's role in efficiency.

Blogs

How outdated systems undermine compliance and customer experience in collections

Legacy collections systems put teams at heightened risk of compliance violations and limit customer experiences.

Transforming bank collections: Balancing AI innovation with legacy system realities
Podcasts & webinars

Transforming bank collections: Balancing AI innovation with legacy system realities

Explore the impact of agentic AI on collections strategies, enhancing efficiency while ensuring compliance and transparency. Discover real-world applications and the importance of human oversight.

The rise of agentic AI in collections strategy
Podcasts & webinars

The rise of agentic AI in collections strategy

Explore the impact of agentic AI on collections strategies, enhancing efficiency while ensuring compliance and transparency. Discover real-world applications and the importance of human oversight.

Blogs

How decision engines streamline bank originations

A closer look at how credit decision engines work at each stage of the originations lifecycle, from collecting data to making the final decision.

Podcasts & webinars

The AI Advantage is Transforming Customer Experience (On-Demand Webinar)

Tune in to the latest insights on the impact of artificial intelligence on collections and recovery and the measurable results industry leaders are seeing worldwide.


Let’s keep the conversation going!

We’ll be adding thought-provoking content and insights on a regular basis. Let’s stay in touch!