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Are consumer preferences impacting the effectiveness of your collections team?
Consumers now have much more freedom to decide what channel of communication they’re contacted
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Blogs
How Debt Manager helps Salesforce users assess customers
New integration provides better visibility to make more accurate decisions
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Blogs
Why the pandemic rewrote the rules on debt collection
The COVID-19 pandemic sparked huge disruption in almost every part of the economy - and the debt collection sector was no different.
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Blogs
The Fair Debt Collection Practices Act (FDCPA): From compliance to best practice
The FDCPA is a federal law intended to eliminate anti-consumer practices in collections and recovery. But how exactly does it achieve this?
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Blogs
How financial institutions have seamlessly adapted to Regulation F
Now that the industry has had time to operate under Regulation F, what impact has it had and how have businesses adapted to the new restrictions?
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Blogs
Has Regulation F improved debt recovery performance?
What exactly is Regulation F, and how does it impact debt recovery performance?
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Blogs
Five key learnings from the Credit Summit in London
The annual Credit Summit in London is always a great place to...
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Blogs
Why it pays to get the customer journey right
Getting the customer journey right is one of the most important things...
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Blogs
Inclusive Terminology in Technology
We’re a hybrid – almost 40 years’ experience in credit management...
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Blogs
CEO Ed Wallen on how C&R Software helps people regain financial stability
In this company video, our CEO Ed Wallen discusses how...
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Blogs
The Case for Centralized Debt Collection
I just read an RFP for collection services for a state library system.
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