Resources

Explore the latest news, insights and downloadable resources

Blogs

How the EU Consumer Credit Directive affects BNPL

Understand how the revised EU Consumer Credit Directive affects BNPL providers, customer protections, and collections-related compliance planning.

Blogs

UK BNPL regulations: What collections teams need to know

Explore UK BNPL regulation developments and what lenders and collections teams should consider for customer treatment, communications, and operations.

Insurance couple digital claims processing
Blogs

How to improve the digital claims experience

Learn how insurers can improve the digital claims experience with easier intake, clearer updates, and faster, more consistent decisions.

Blogs

How an MVP approach eases collections software implementation

Let's get honest about some of the common fears around implementing new collections software and how an MVP approach reduces risk for faster time-to-value.

Blogs

Why credit risk management matters

Learn why credit risk management matters, what it involves, and how lenders can reduce exposure while supporting better decisions.

Blogs

Credit risk management strategies and best practices

Explore practical credit risk management strategies, from governance and assessment to monitoring, controls, and portfolio review.

Blogs

How banks build effective credit risk models

Learn how banks build, validate, and monitor credit risk models to assess borrower risk and support consistent lending decisions.

Blogs

Automated insurance claims processing: from manual to faster decisions

Learn how insurers can automate claims processing, reduce manual work, speed up routine decisions, and improve the claims experience.

Blogs

How automation improves credit risk management

See how credit risk management automation helps lenders improve consistency, reduce manual work, and respond to risk sooner.

Blogs

Why sticking with sunsetted collection software is a costly mistake

The collections industry is changing fast. Explore your options for navigating software that's reached end-of-life.

Blogs

How to effectively address financial fragility in collections

Truly supporting financial fragility requires financial institutions to fundamentally rethink how they approach collections and recovery.


Let’s keep the conversation going!

We’ll be adding thought-provoking content and insights on a regular basis. Let’s stay in touch!