Resources

Explore the latest news, insights and downloadable resources

Blogs

What are the most effective pre-delinquency strategies?

The best pre-delinquency strategies focus on engaging customers early, identifying risks, and taking actions before payment issues escalate.

Blogs

Omnichannel collections strategy - here’s the benefits

We explore how an omnichannel strategy can transform your collections process.

Blogs

Open banking and the dangers of legacy software

We explore the potential pitfalls of open banking in collections and how companies can avoid them.

Blogs

How open banking can improve collections outcomes

We examine how open banking can improve outcomes for both financial institutions and customers alike.

Blogs

C&R Software Acquires SpringFour, Expanding Reach of Financial Health Solutions

Acquisition unites major software and solutions provider with leading financial health fintech.

Blogs

AI for collections team management and resourcing

Explore how AI-powered analytics and data management tools are transforming team management.

Blogs

Generative AI coaches your collections team in real-time

We delve into the details of how generative AI can coach your team to better support your customers.

Blogs

How generative AI is redefining the job of collections teams

We explore how generative AI is seeing collections teams change to better support their customers.

Blogs

AI is humanizing collections – here's how

In an era where personal debt is rising and financial stress is a reality for many, AI is emerging as a powerful tool to help handle collections with care

Working on the computer
Blogs

AI in collections - diving into the here and now

Discover how AI-driven approaches fuel personalized and effective collections that support customers in the right way.

Blogs

Strategies for improving customer communication for UK water companies

We cover how water companies can supporting customers facing financial difficulty through humanized communications.


Let’s keep the conversation going!

We’ll be adding thought-provoking content and insights on a regular basis. Let’s stay in touch!