We cover how water companies can supporting customers facing financial difficulty through humanized communications.
Discover how energy companies can empower their collections teams with the right tools to foster positive customer relationships.
In order for UK energy companies to properly support customers who are struggling with payments, their reputation needs to be repaired.
AI is revolutionizing the field of collections. Here's why it isn’t going anywhere
We go over the range of features offered by configurable platforms and the benefits they can bring to your operations.
We unpack what a decision engine is, the value it brings to collections operations, and outline the specific features that sets a great one apart from the rest.
We explore the importance of empathy and technology in collections from a podcast conversation between Christina Fisher and Daniel Thebus.
Explore the benefits of transitioning to a single, configurable platform rather than using a disjointed multi-system process.
We explore the power of technology in collections from a podcast conversation between Christina Fisher (Manager, Growth Marketing) of C&R Software and Emma Reynolds (UK Account Manager) of TCN.
We outline the strategic approach you should adopt once you’ve identified at-risk customers to support them and potentially avoid delinquency altogether.
The relationship between originations and collections in the credit lifecycle is crucial yet often overlooked.
We’ll be adding thought-provoking content and insights on a regular basis. Let’s stay in touch!