
Thames Water Reduces Bad Debt 14% Through Personalized Customer Communications
Thames Water cut bad debt 14% in seven months using tailored, multichannel outreach and customer segmentation in deregulated markets.
Thames Water cut bad debt 14% in seven months using tailored, multichannel outreach and customer segmentation in deregulated markets.
Northeast US bank modernized legacy collections amid 80% customer growth—improving efficiency, compliance and digital agility.
Southeast Asian fintech enabled $350M+ in loans, 80% user growth by scaling financial inclusion with secure, high-growth tech.
Phillips & Cohen scaled probate management globally across US, Canada, UK, Australia—using flexible, compassionate tech for international growth.
Maryland’s CCU modernised a 30 year old system, handling 2.7M accounts and boosting revenue 10% via digital, citizen-centric collections.
Trustmark unified siloed collections systems across five states—boosting agent access, visibility, efficiency, and scalability.
Let's get honest about some of the common fears around implementing new collections software and how an MVP approach reduces risk for faster time-to-value.
This article explains why credit risk management matters. You'll find its core elements, benefits, implementation hurdles, and best practices.
This article walks through tested credit risk management strategies. You'll find everything from basic assessment methods to cutting-edge tech solutions.
This article shows how banks create and use credit risk models. Learn about data collection methods, model selection criteria, and testing procedures.
This article will explore how to turn your insurance claims operation from a slow manual process into an efficient system approving claims in 2 minutes.
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