Robert Fagan, VP Collections & Customer Service at Eastern Funding, shares how to maintain a customer-centric approach throughout the collections process.
In order for UK energy companies to properly support customers who are struggling with payments, their reputation needs to be repaired.
Three pivotal threats endangering your collections business include regulatory compliance challenges, data security breaches, and economic volatility. Download the report to read more.
Dave shares his journey into the collections industry & the founding of Kredit. He offers valuable insights for creating a customer-centric collections strategy.
Explore how C&R Software's innovative tools, particularly Debt Manager and FitLogic, can transform your collections strategy and drive unparalleled performance.
Maggie Madden, Director of Credit and Collections at Trulite, explains how to build meaningful relationships with customers to reduce past-due balances more efficiently.
AI is revolutionizing the field of collections. Here's why it isn’t going anywhere
We go over the range of features offered by configurable platforms and the benefits they can bring to your operations.
We unpack what a decision engine is, the value it brings to collections operations, and outline the specific features that sets a great one apart from the rest.
We explore the importance of empathy and technology in collections from a podcast conversation between Christina Fisher and Daniel Thebus.
Explore the benefits of transitioning to a single, configurable platform rather than using a disjointed multi-system process.
We’ll be adding thought-provoking content and insights on a regular basis. Let’s stay in touch!