Bob discusses his approach to artificial intelligence tools, the importance of relationship building, & incorporating old school tactics with modern tech.
Discover how AI-driven approaches fuel personalized and effective collections that support customers in the right way.
We cover how water companies can supporting customers facing financial difficulty through humanized communications.
JR discusses preventing fraud and managing delinquency. He stresses the importance of protecting member investments and encouraging financial awareness.
Discover how energy companies can empower their collections teams with the right tools to foster positive customer relationships.
Robert Fagan, VP Collections & Customer Service at Eastern Funding, shares how to maintain a customer-centric approach throughout the collections process.
In order for UK energy companies to properly support customers who are struggling with payments, their reputation needs to be repaired.
Three pivotal threats endangering your collections business include regulatory compliance challenges, data security breaches, and economic volatility. Download the report to read more.
Dave shares his journey into the collections industry & the founding of Kredit. He offers valuable insights for creating a customer-centric collections strategy.
Explore how C&R Software's innovative tools, particularly Debt Manager and FitLogic, can transform your collections strategy and drive unparalleled performance.
Maggie Madden, Director of Credit and Collections at Trulite, explains how to build meaningful relationships with customers to reduce past-due balances more efficiently.
We’ll be adding thought-provoking content and insights on a regular basis. Let’s stay in touch!