Resources

Explore the latest news, insights and downloadable resources

Configurability supports continuous innovation
Downloadable resources

Configurability supports continuous innovation

Explore how banks can leverage configurability to drive continuous innovation and stay competitive in a rapidly evolving digital landscape. Download the guide for insights.

Blogs

The model that makes production safer

Discover how disciplined data management and clear thresholds make AI models reliable, auditable, and effective in credit and collections, enhancing both customer experience and operational outcomes.

Blogs

A humanized model for AI in collections

AI in collections enhances human efficiency by automating routine tasks, enabling teams to focus on more impactful work and improving overall performance without losing the human touch.

AI turns collections into a loyalty opportunity
Podcasts & webinars

AI turns collections into a loyalty opportunity

Using AI in collections can enhance customer loyalty by providing personalized and supportive experiences, transforming a challenging process into an opportunity for relationship building.

Configuring global debt collections for compliance and efficiency
Podcasts & webinars

Configuring global debt collections for compliance and efficiency

Discover how a unified, cloud-native platform can enhance compliance and efficiency in global debt collections by replacing legacy systems and manual processes.

Blogs

Keeping up with collections compliance across the globe with a configurable solution

Stay compliant globally with a configurable solution that adapts to regional regulations, ensuring fair, transparent, and explainable debt collection processes.

Blogs

How established banks compete with digital-first rivals - Turning collections into customer retention

Discover how established banks leverage automation, AI, and omnichannel strategies in collections to enhance customer retention and compete with digital-first rivals.

AI orchestration: The future of collections in Thailand and beyond
Podcasts & webinars

AI orchestration: The future of collections in Thailand and beyond

Explore how AI orchestration is revolutionizing collections in Thailand, harmonizing various AI capabilities for enhanced performance and real-time oversight.

People at computers
Downloadable resources

The AI Control Hub & Orchestrator

Explore how C&R Software's AI Control Hub orchestrates AI-powered capabilities for seamless collections, customer engagement, and compliance. Learn more about this innovative solution.

Blogs

Why AI is the key to navigating rising debt and digital disruption in Thailand

Discover how AI is revolutionizing debt collections in Thailand, enhancing efficiency, compliance, and customer experience in a rapidly digitalizing financial landscape.

Augmentation, not replacement: A humanized approach to AI in collections
Podcasts & webinars

Augmentation, not replacement: A humanized approach to AI in collections

Discover how AI can augment, not replace, human roles in collections, enhancing efficiency without sacrificing the personal touch. Explore strategies in our latest episode.


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