Resources

Explore the latest news, insights and downloadable resources

Podcasts & webinars

The AI Advantage is Transforming Customer Experience (On-Demand Webinar)

Tune in to the latest insights on the impact of artificial intelligence on collections and recovery and the measurable results industry leaders are seeing worldwide.

Blogs

What the EU AI Act means for collections

The EU AI Act introduces key requirements around transparency, accountability, and auditability for Europe's leading debt collections teams.

Blogs

Debt collection compliance and key regulations in the UK and EU

Collections teams need a firm grasp of compliance rules like the FCA’s Consumer Duty and region specific interpretations of GDPR and credit directives.

Blogs

What features to look for in a debt collection software

Pick a solution that meets your unique business needs and explore the key features available in top debt collection software.

Blogs

Unifying operational decision making across the organization

Break down complex organizational silos to improve end-to-end decision making.

Blogs

What is a credit decisioning engine?

Learn how credit decisioning engines work, their core components, and the specific ways they help reduce processing times and improve decision quality.

Blogs

What the U.S. auto loan crisis means for credit and collections

For auto lenders, rising delinquencies and repossessions require a strategic, data-driven approach.

Blogs

How lenders are reducing delinquency amid economic uncertainty

By connecting consumers with resources that lower the cost of essential expenses, financial institutions are boosting payment rates up to ten times.

Blogs

The benefits of AI in credit decisioning

This article examines AI's role in credit decisioning and shows you ways to implement this technology in your lending operations.

Blogs

3 ways advanced debt collections solutions use AI

One-size-fits-all doesn't fit anyone. That’s why it’s so important to choose an AI provider who's flexible enough to meet your unique business needs.

Blogs

Smarter, more efficient collections with agentic AI

Agentic AI analyzes payment behaviors, communication histories, and risk signals to determine the best timing, method, and message for each interaction.


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