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Blogs
The different types of agents in AI and how they can support collections customers
Explore five different types of agents in AI and how they support collections teams and their customers.
Resources
Explore the latest news, insights and downloadable resources
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Downloadable resources
Solve debt collections challenges for multi-country companies
Discover how multi-country, multi-portfolio companies can overcome debt collection challenges with advanced software solutions tailored to diverse legal and cultural landscapes.
Blogs
What the government shutdown means for collections and recovery teams
SpringFour's financial health solutions help collections teams recover past-due payments without alienating customers impacted by the U.S. government shutdown.
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Blogs
What are knowledge based agents in AI and how can they benefit collections?
Also known as agentic AI, knowledge based agents expand what's possible with artificial intelligence in collections and recovery.
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Blogs
AI vs. AI - the difference between generative AI and machine learning in collections
Understand the difference between generative AI and machine learning and how cohesive orchestration drives smarter, more personalized workflows.
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Blogs
Customer service expectations in banking: Balancing security with seamless experience
Explore how modern decision engines support compliance with data protection and data security regulations such as GDPR and the EU Data Act.
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Blogs
Delivering consistent, frictionless customer service with centralized decision-making
AI-native decision engines leverage real-time data, automation, and analytics to drive an exceptional customer experience at every touchpoint.
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Blogs
How to take full advantage of AI collections software
Expert tips for incorporating AI into debt collections software to streamline workflows, improve customer relationships, and boost payments.
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Blogs
What are the different types of AI in collections?
Understand the different types of AI used by debt collections teams, from ML to generative AI to agentic AI and beyond.
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Blogs
Why confident cybersecurity in financial services and collections is non-negotiable
With the right collections systems in place, you can safeguard trust, meet regulatory expectations, and protect your long-term reputation.
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Blogs
C&R Software expands global footprint with new office in Santiago, Chile
C&R Software announces the opening of a new office in Santiago, Chile, to better serve clients across Latin America.
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