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Blogs

What is the FCA’s vulnerable customer guidance and how should you treat customers in collections?

The FCA's vulnerable customer guidance requires collections teams to prove real-world benefits to customers, especially the most vulnerable.

Blogs

The importance of NCA compliance when managing collections in the EU

A guide for debt collection teams navigating cross-border collections and the unique requirements of country-specific NCA requirements.

Blogs

How decision engines streamline bank originations

A closer look at how credit decision engines work at each stage of the originations lifecycle, from collecting data to making the final decision.

Blogs

The biggest operational challenges in the loan origination lifecycle

A look at how the right loan originations system improves outcomes for lenders and customers alike.

Blogs

What is the importance of the FCA in UK collections?

A guide examining the role of the FCA in debt collections, from Consumer Duty to vulnerable customer guidance.

Blogs

What the EU AI Act means for collections

The EU AI Act introduces key requirements around transparency, accountability, and auditability for Europe's leading debt collections teams.

Blogs

Debt collection compliance and key regulations in the UK and EU

Collections teams need a firm grasp of compliance rules like the FCA’s Consumer Duty and region specific interpretations of GDPR and credit directives.

Blogs

What features to look for in a debt collection software

Pick a solution that meets your unique business needs and explore the key features available in top debt collection software.

Blogs

Unifying operational decision making across the organization

Break down complex organizational silos to improve end-to-end decision making.

Blogs

What is a credit decisioning engine?

Learn how credit decisioning engines work, their core components, and the specific ways they help reduce processing times and improve decision quality.

Blogs

What the U.S. auto loan crisis means for credit and collections

For auto lenders, rising delinquencies and repossessions require a strategic, data-driven approach.

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