Delivering consistent, frictionless customer service with centralized decision-making
AI-native decision engines leverage real-time data, automation, and analytics to drive an exceptional customer experience at every touchpoint.
AI-native decision engines leverage real-time data, automation, and analytics to drive an exceptional customer experience at every touchpoint.
Explore the top payments fraud trends facing financial institutions and how decisioning solutions support smarter identification and prevention.
Collections teams need a firm grasp of compliance rules like the FCA’s Consumer Duty and region specific interpretations of GDPR and credit directives.
For auto lenders, rising delinquencies and repossessions require a strategic, data-driven approach.
This article examines AI's role in credit decisioning and shows you ways to implement this technology in your lending operations.
All about pricing strategy optimization, from customer segmentation and up-to-the-minute adjustments to AI-powered techniques and implementation steps.
Digital-first platforms deliver personalized omni-channel collections, AI insights, self-service chatbots and improved recovery rates.
State agency replaced messy emails and transfers with secure FitPortal—streamlining third-party access, auditing, and compliance.
Riverview law firm saw 20% revenue lift and faster training using intuitive collections tech while maintaining guarantor-centric service.
Cabot unified three collections platforms in six months post-mergers—boosting efficiency, consistency, and customer experience across brands.
Auto lender rebuilt trust by replacing delayed batch processing with real-time APIs—reducing errors, improving compliance and customer confidence.
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