Emma Reynolds to talk about her experience in the call center industry and how technology is revolutionizing how businesses handle their communications.
Sludge practices are an outdated collections tactic that can end up damaging your customer relationships and brand loyalty. But filtering out these tactics can be a challenge, especially if you’re using legacy systems.
Building relationships with your customers is a long-term commitment. You need to be positive and supportive from beginning to end of their collections journey, with no inconsistencies.
In today's fast-paced digital world, customer expectations are growing at a rapid rate. Among these expectations, multi-channel support stands out as a critical component of any modern customer service.
Balancing technology and human interaction in collections is not just beneficial; it's essential. You need to be able to provide your customers with support in a time-efficient and scalable manner to truly help them reach a resolution.
C&R Software, the leading global provider of debt collections software, announced that it has completed the Service Organization Control (SOC) 2 Type II audit.
C&R Software, confirms its dedication to data security with the ISO 27001:2022 certification for Information Security Management System (ISMS).
Christina spoke with Carol Byrne, VP of Marketing at C&R Software, who talks about brand loyalty and employing a humanized approach in debt collection.
C&R Software Joins Forces with StepChange: Paving the Way for Empowered Financial Wellbeing
C&R Software, the best-in-class solution for configurable debt collection software, confirms its continuous dedication to data security with the Payment Card Industry Standard (PCI DSS) certification.
For most of us, balancing professional and personal lives is a common challenge.
We’ll be adding thought-provoking content and insights on a regular basis. Let’s stay in touch!