-2.png?width=352&name=operationalize%20AI%20(6)-2.png)
Blogs
What the U.S. auto loan crisis means for credit and collections
For auto lenders, rising delinquencies and repossessions require a strategic, data-driven approach.
Resources
Explore the latest news, insights and downloadable resources
Sort by tags
-Jul-28-2025-12-58-08-6886-PM.png?width=352&name=operationalize%20AI%20(4)-Jul-28-2025-12-58-08-6886-PM.png)
Blogs
The benefits of AI in credit decisioning
This article examines AI's role in credit decisioning and shows you ways to implement this technology in your lending operations.
-Jul-18-2025-02-01-18-0745-PM.png?width=352&name=operationalize%20AI%20(3)-Jul-18-2025-02-01-18-0745-PM.png)
Blogs
Optimize your pricing strategy in fast-moving markets
All about pricing strategy optimization, from customer segmentation and up-to-the-minute adjustments to AI-powered techniques and implementation steps.
Case studies
Digital First Solutions Drive Bottom Line Results for Collections Success
Digital-first platforms deliver personalized omni-channel collections, AI insights, self-service chatbots and improved recovery rates.
Case studies
Government Agency Streamlines Third Party Access While Enhancing Security
State agency replaced messy emails and transfers with secure FitPortal—streamlining third-party access, auditing, and compliance.
Case studies
Medical Collections Law Firm Achieves 20% Revenue Growth in Six Months
Riverview law firm saw 20% revenue lift and faster training using intuitive collections tech while maintaining guarantor-centric service.
Case studies
UK Collections Leader Unifies Three Companies in Record Six Months
Cabot unified three collections platforms in six months post-mergers—boosting efficiency, consistency, and customer experience across brands.
Case studies
Automotive Leader Rebuilds Trust with Real Time Communication Technology
Auto lender rebuilt trust by replacing delayed batch processing with real-time APIs—reducing errors, improving compliance and customer confidence.
Case studies
Thames Water Reduces Bad Debt 14% Through Personalized Customer Communications
Thames Water cut bad debt 14% in seven months using tailored, multichannel outreach and customer segmentation in deregulated markets.
Case studies
Major US Bank Transforms Legacy Systems to Support 80% Customer Growth
Northeast US bank modernized legacy collections amid 80% customer growth—improving efficiency, compliance and digital agility.
Case studies
Southeast Asian Fintech Achieves 80% Growth Through Financial Inclusion Innovation
Southeast Asian fintech enabled $350M+ in loans, 80% user growth by scaling financial inclusion with secure, high-growth tech.
Let’s keep the conversation going!
We’ll be adding thought-provoking content and insights on a regular basis. Let’s stay in touch!