Resources

Explore the latest news, insights and downloadable resources

Fintechs collections woman smiling
Blogs

Scaling collections for fast-growing fintechs

The journey from fintech to licensed bank is filled with opportunity. Scalable, compliant collections operations are foundational to sustainable growth.

Blogs

Credit risk decisioning automation: From manual reviews to smarter decisions

Explore how credit risk decisioning automation can reduce manual reviews, improve consistency, and support faster lending decisions.

Blogs

How the EU Consumer Credit Directive affects BNPL

Understand how the revised EU Consumer Credit Directive affects BNPL providers, customer protections, and collections-related compliance planning.

Blogs

UK BNPL regulations: What collections teams need to know

Explore UK BNPL regulation developments and what lenders and collections teams should consider for customer treatment, communications, and operations.

Insurance couple digital claims processing
Blogs

How to improve the digital claims experience

Learn how insurers can improve the digital claims experience with easier intake, clearer updates, and faster, more consistent decisions.

Case studies

Government agency streamlines third party management in collections

State agency replaced messy emails and transfers with secure FitPortal—streamlining third-party access, auditing, and compliance.

Case studies

Medical collections law firm achieves 20% revenue growth in six months

Riverview law firm saw 20% revenue lift and faster training using intuitive collections tech while maintaining guarantor-centric service.

Case studies

UK debt buyer unifies three companies on one collections system

Cabot unified three collections platforms in six months post-mergers—boosting efficiency, consistency, and customer experience across brands.

Case studies

Automotive leader improves collections with Callout Services

Auto lender rebuilt trust by replacing delayed batch processing with real-time APIs—reducing errors, improving compliance and customer confidence.

Water utility provider optimizes debt collection with modern software
Case studies

UK water provider reduces bad debt by 14%

This UK water provider cut bad debt 14% in seven months using C&R Software's Debt Manager debt collections solution.

Case studies

How a major US bank modernized legacy collections systems

See how a major US bank replaced legacy collections technology, supported 80% customer growth, and created a more scalable operating model.


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