Resources

Explore the latest news, insights and downloadable resources

The dangers of legacy collections software

Three pivotal threats endangering your collections business include regulatory compliance challenges, data security breaches, and economic volatility. Download the report to read more.

Omnichannel communication in collections with Dave Hanrahan
Podcasts & webinars

Omnichannel communication in collections with Dave Hanrahan

Dave shares his journey into the collections industry & the founding of Kredit. He offers valuable insights for creating a customer-centric collections strategy.

Downloadable resources

How to thrive in the era of digital collections with C&R Software

Explore how C&R Software's innovative tools, particularly Debt Manager and FitLogic, can transform your collections strategy and drive unparalleled performance.

Trusted techniques for engaging unresponsive customers
Podcasts & webinars

Tested techniques for engaging unresponsive customers in collections with Maggie Madden, Director of Collections for Trulite

Maggie Madden, Director of Credit and Collections at Trulite, explains how to build meaningful relationships with customers to reduce past-due balances more efficiently.

Coding on the computer
Blogs

Why AI is here to stay in collections

AI is revolutionizing the field of collections. Here's why it isn’t going anywhere

Blogs

What is a modern collections platform?

We go over the range of features offered by configurable platforms and the benefits they can bring to your operations. 

Blogs

What makes a great decision engine for collections?

We unpack what a decision engine is, the value it brings to collections operations, and outline the specific features that sets a great one apart from the rest. 

Blogs

How technology and empathy shape an effective collections strategy

We explore the importance of empathy and technology in collections from a podcast conversation between Christina Fisher and Daniel Thebus.

Blogs

The advantages of using fewer platforms in collections

Explore the benefits of transitioning to a single, configurable platform rather than using a disjointed multi-system process. 

Blogs

Embracing technology in debt collections: a game changer for operational efficiency and customer engagement

We explore the power of technology in collections from a podcast conversation between Christina Fisher (Manager, Growth Marketing) of C&R Software and Emma Reynolds (UK Account Manager) of TCN.

Blogs

What're the next steps after you determine a customer is at-risk for delinquency?

We outline the strategic approach you should adopt once you’ve identified at-risk customers to support them and potentially avoid delinquency altogether.


Let’s keep the conversation going!

We’ll be adding thought-provoking content and insights on a regular basis. Let’s stay in touch!