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Blogs

Debt Manager Summits: A Great Time to Talk about New System Capabilities

With a debt tsunami again looming large, organizations must use their pandemic learnings to make collections processes customer centric.

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Blogs

The post-pandemic guide to customer centric collections

With a debt tsunami again looming large, organizations must use their pandemic learnings to make collections processes customer centric.

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News Announcements

C&R Software to Sponsor SmithNovak’s Global NPL 2022 International Summit

Find out how financial services institutions can start using the collections process as a method of boosting customer loyalty.

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Blogs

The Importance Of Ethical Leadership In Tech: A Call To Action

Find out how financial services institutions can start using the collections process as a method of boosting customer loyalty.

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News

C&R Software integrates with elanev to provide dynamic customer scores

Find out how financial services institutions can start using the collections process as a method of boosting customer loyalty.

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Blogs

The risky business of choosing collections software

Find out how financial services institutions can start using the collections process as a method of boosting customer loyalty.

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Blogs

Using collections as a customer loyalty opportunity

Find out how financial services institutions can start using the collections process as a method of boosting customer loyalty.

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Blogs

Can you make your collections processes customer centric?

For collections teams to implement customer centric processes properly, they need to be both intuitive and effective.

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Blogs

Personalizing consumer engagement during debt recovery

To improve their consumer engagement strategy, a collection and recovery department must provide a more personalized experience.

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Blogs

Maximizing customer experience during debt collection

The debt collection industry is shifting towards a customer centric approach, with businesses increasingly placing their customers’ experiences at the center of all processes.

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Blogs

The importance of centralized data in a debt collections department

Centralized data is a form of data management that collates all the information an organization has

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