Resources

Explore the latest news, insights and downloadable resources

Blogs

Improve fraud detection accuracy with decisioning technology

Learn how AI-native decisioning software helps banks improve fraud detection accuracy, reduce false positives, and modernize legacy systems.

Podcasts & webinars

Winning Strategies for Collections Leaders

Discover AI-driven strategies for modernizing collections operations to improve compliance, unify data, and enhance customer relationships in this concise, actionable guide.

Blogs

Understanding today's financial fraud risks

Explore the financial fraud trends shaping banking, including instant payments fraud, BEC, AI-enabled threats, false positives, and AML compliance.

Blogs

FCA debt collection rules - how to show fair treatment in every customer interaction

Explore how UK collections teams demonstrate compliance with FCA and Consumer Duty requirements by leveraging the latest tech.

Blogs

The FCA’s vulnerable customer guidance and its impact on collections

The FCA's vulnerable customer guidance requires collections teams to prove real-world benefits to customers, especially the most vulnerable.

Blogs

The importance of NCA compliance when managing collections in the EU

A guide for debt collection teams navigating cross-border collections and the unique requirements of country-specific NCA requirements.

Blogs

How loan origination decision engines streamline bank originations

Learn how loan origination decision engines help banks automate application workflows, improve consistency, and speed up approvals.

Blogs

The biggest challenges in the loan origination process

Explore the biggest loan origination process challenges, including manual work, disconnected data, slow decisions, compliance, and borrower experience.

Podcasts & webinars

The AI Advantage is Transforming Customer Experience (On-Demand Webinar)

Tune in to the latest insights on the impact of artificial intelligence on collections and recovery and the measurable results industry leaders are seeing worldwide.

Blogs

What the EU AI Act means for debt collection

Learn what the EU AI Act could mean for collections, including AI governance, transparency, oversight, risk management, and explainability.

Blogs

Debt collection compliance in the UK and EU

Understand key debt collection compliance issues in the UK and EU, including FCA expectations, Consumer Duty, GDPR, vulnerability, and local rules.


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