Resources

Explore the latest news, insights and downloadable resources

Case studies

UK debt buyer unifies three companies on one collections system

Cabot unified three collections platforms in six months post-mergers—boosting efficiency, consistency, and customer experience across brands.

Case studies

Automotive leader improves collections with Callout Services

Auto lender rebuilt trust by replacing delayed batch processing with real-time APIs—reducing errors, improving compliance and customer confidence.

Water utility provider optimizes debt collection with modern software
Case studies

UK water provider reduces bad debt by 14%

This UK water provider cut bad debt 14% in seven months using C&R Software's Debt Manager debt collections solution.

Case studies

How a major US bank modernized legacy collections systems

See how a major US bank replaced legacy collections technology, supported 80% customer growth, and created a more scalable operating model.

Case studies

Southeast Asian fintech automates debt collection outreach

Southeast Asian fintech enabled $350M+ in loans, 80% user growth by scaling financial inclusion with secure, high-growth tech.

Case studies

How Philips and Cohen scaled global, customer centric debt collections

Phillips & Cohen scaled probate management globally across US, Canada, UK, Australia—using flexible, compassionate tech for international growth.

Case studies

State of Maryland modernizes debt collection with 10% revenue boost

Maryland’s CCU modernised a 30 year old system, handling 2.7M accounts and boosting revenue 10% via digital, citizen-centric collections.

Case studies

How Trustmark Bank unified collections to improve customer experience

Learn how Trustmark Bank unified fragmented collections systems to give agents better customer context and improve the collections experience.

Blogs

How an MVP approach eases collections software implementation

Let's get honest about some of the common fears around implementing new collections software and how an MVP approach reduces risk for faster time-to-value.

Blogs

Why credit risk management matters

Learn why credit risk management matters, what it involves, and how lenders can reduce exposure while supporting better decisions.

Blogs

Credit risk management strategies and best practices

Explore practical credit risk management strategies, from governance and assessment to monitoring, controls, and portfolio review.


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