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Explore the latest news, insights and downloadable resources

News Announcements

Say hello to Cara, our new virtual assistant

Debt Manager’s chatbot addresses the needs of organizations and consumers

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Blogs

How Debt Manager helps Salesforce users assess customers

New integration provides better visibility to make more accurate decisions

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Blogs

Why the pandemic rewrote the rules on debt collection

The COVID-19 pandemic sparked huge disruption in almost every part of the economy - and the debt collection sector was no different.

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Blogs

The Fair Debt Collection Practices Act (FDCPA): From compliance to best practice

The FDCPA is a federal law intended to eliminate anti-consumer practices in collections and recovery. But how exactly does it achieve this?

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Case studies

How Debt Manager creates more opportunities

As businesses become self-sufficient, what will you do with all the time you save?

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Case studies

Debt Manager Configurability Drives Growth for Williams and Fudge

For more than 35 years, Williams & Fudge has been helping consumers resolve debt "the right way".

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Blogs

How financial institutions have seamlessly adapted to Regulation F

Now that the industry has had time to operate under Regulation F, what impact has it had and how have businesses adapted to the new restrictions?

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Blogs

Has Regulation F improved debt recovery performance?

What exactly is Regulation F, and how does it impact debt recovery performance?

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Blogs

Five key learnings from the Credit Summit in London   

The annual Credit Summit in London is always a great place to...

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Downloadable resources

Gaining competitive advantage from cloud-based collections and recovery systems

Key to a single technology for collections and recovery is a...

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Blogs

Why it pays to get the customer journey right   

Getting the customer journey right is one of the most important things...

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We’ll be adding thought-provoking content and insights on a regular basis. Let’s stay in touch!