Resources

Explore the latest news, insights and downloadable resources

Blogs

How to effectively address financial fragility in collections

Truly supporting financial fragility requires financial institutions to fundamentally rethink how they approach collections and recovery.

Blogs

How to build a credit risk management framework

Learn how to build a credit risk management framework that supports identification, measurement, mitigation, reporting, and governance.

Blogs

Why digital banks need collections and recovery software

For fintechs and digital banks, unchecked delinquencies undermine the growth you've worked so hard to achieve.

Blogs

Integrating Debt Manager with Salesforce and Pega

Quickly access and manage accounts in Debt Manager without leaving your main CRM.

Blogs

Choosing the right credit risk management solutions

Learn how to evaluate credit risk management solutions, compare key capabilities, and select software that fits your risk strategy.

Blogs

GDPR and AI in debt collection: A practical compliance guide

Learn how collections teams can use AI responsibly while addressing GDPR requirements for data use, transparency, governance, and customer rights.

Blogs

Strategies and best practices to improve contactability

The first step to resolving delinquent accounts is reaching the customer in question. This article explores how to improve contactability in collections.

Blogs

Mastering RFPs for collections and recovery

Set your organization up for long-term collections success with a strategically aligned RFP.

Blogs

Why debt collection software matters for banks in Africa

While many institutions prioritize originations in the quest for financial inclusion, collections plays just as important a role.

Blogs

How to automate and act on fraud in real time

Learn how real-time fraud decisioning helps banks detect risk, trigger automated actions, test rules, and reduce fraud losses faster.

Blogs

Empowering communities with successful debt management

This article explores the unlikely role of collections in financial inclusion.


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