Resources

Explore the latest news, insights and downloadable resources

Case studies

How Philips and Cohen scaled global, customer centric debt collections

Phillips & Cohen scaled probate management globally across US, Canada, UK, Australia—using flexible, compassionate tech for international growth.

Case studies

State of Maryland modernizes debt collection with 10% revenue boost

Maryland’s CCU modernised a 30 year old system, handling 2.7M accounts and boosting revenue 10% via digital, citizen-centric collections.

Case studies

How Trustmark Bank unified collections to improve customer experience

Learn how Trustmark Bank unified fragmented collections systems to give agents better customer context and improve the collections experience.

Blogs

How automation improves credit risk management

See how credit risk management automation helps lenders improve consistency, reduce manual work, and respond to risk sooner.

Blogs

Mastering RFPs for collections and recovery

Set your organization up for long-term collections success with a strategically aligned RFP.

Blogs

Why debt collection software matters for banks in Africa

While many institutions prioritize originations in the quest for financial inclusion, collections plays just as important a role.

Blogs

How to automate and act on fraud in real time

Learn how real-time fraud decisioning helps banks detect risk, trigger automated actions, test rules, and reduce fraud losses faster.

Blogs

How instant loan decisions drive customer satisfaction

Learn why instant loan decisions matter to applicants and how real-time decisioning can improve speed, clarity, and satisfaction.

Blogs

Simplify regulatory change management with decisioning

See how decisioning software helps financial institutions configure, test, monitor, and deploy compliant rule changes faster.

Blogs

How to rank and score collection accounts

We take a look at how a decision platform plays a vital role in refining collections by ranking accounts based on risk

Reduce delinquency with SpringFour's financial health solution

Integrate SpringFour with Debt Manager to connect consumers with proven support.


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