Blogs
What is a modern collections platform?
We go over the range of features offered by configurable platforms and the benefits they can bring to your operations.
Resources
Explore the latest news, insights and downloadable resources
Blogs
What makes a great decision engine for collections?
We unpack what a decision engine is, the value it brings to collections operations, and outline the specific features that sets a great one apart from the rest.
Blogs
How technology and empathy shape an effective collections strategy
We explore the importance of empathy and technology in collections from a podcast conversation between Christina Fisher and Daniel Thebus.
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Blogs
The advantages of using fewer platforms in collections
Explore the benefits of transitioning to a single, configurable platform rather than using a disjointed multi-system process.
Blogs
Embracing technology in debt collections for efficiency and engagement
We explore the power of technology in collections from a podcast conversation between Christina Fisher (Manager, Growth Marketing) of C&R Software and Emma Reynolds (UK Account Manager) of TCN.
Blogs
The next steps after determining a customer is at risk for delinquency
We outline the strategic approach you should adopt once you’ve identified at-risk customers to support them and potentially avoid delinquency altogether.
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Blogs
The understated influence of originations on collections performance
The relationship between originations and collections in the credit lifecycle is crucial yet often overlooked.
Blogs
The future of credit risk management: AI and human insight
Explore how AI in credit risk management can improve analysis and automation while keeping human judgment central to key decisions.
Blogs
Enhancing customer care - Proactive solutions for vulnerable customers
C&R Software’s advanced systems and integrations provide a range of tools to identify, support and clear vulnerable customers in a customer-centric fashion.
Blogs
Data driven strategies to enhance customer engagement in collections
Financial institutions are increasingly shifting towards customer-centric collections that leverage data-driven insights to tailer personalized experiences
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Blogs
C&R Software Achieves PCI DSS Level 1 Compliance
C&R Software announced that it has completed its annual Payment Card Industry Data Security Standard (PCI DSS) rigorous external audit and has renewed its PCI DSS Level 1 Compliance.
Let’s keep the conversation going!
We’ll be adding thought-provoking content and insights on a regular basis. Let’s stay in touch!