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Blogs
The advantages of using fewer platforms in collections
Explore the benefits of transitioning to a single, configurable platform rather than using a disjointed multi-system process.
Resources
Explore the latest news, insights and downloadable resources
Blogs
The next steps after determining a customer is at risk for delinquency
We outline the strategic approach you should adopt once you’ve identified at-risk customers to support them and potentially avoid delinquency altogether.
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Blogs
How credit originations affect collections performance
Learn how credit origination decisions, segmentation, affordability, and loan terms can shape delinquency risk and collections performance.
Blogs
The future of credit risk management: AI and human insight
Explore how AI in credit risk management can improve analysis and automation while keeping human judgment central to key decisions.
Blogs
Enhancing customer care - Proactive solutions for vulnerable customers
C&R Software’s advanced systems and integrations provide a range of tools to identify, support and clear vulnerable customers in a customer-centric fashion.
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Blogs
C&R Software Achieves PCI DSS Level 1 Compliance
C&R Software announced that it has completed its annual Payment Card Industry Data Security Standard (PCI DSS) rigorous external audit and has renewed its PCI DSS Level 1 Compliance.
Blogs
What is early vulnerability detection and how does it work?
Detecting vulnerable customers early is not only key to avoiding payments being missed, but to support your customers around the challenges they’re facing.
Blogs
How to identify your most vulnerable customers (and respond well)
You need to understand and identify your vulnerable customers so that you can tailor collections strategies that result in financial stability.
Podcasts & webinars
How Collections and Brand Loyalty Work Together with Daniel Thebus
Daniel Thebus from Dish Network works on collections issues such as bankruptcy, credit verification, damage claim resolutions, and more.
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Podcasts & webinars
Driving revenue with collections technology with Emma Reynolds
Hear Emma Reynolds of TCN on call center technology for debt collection: cloud dialers, skill-based routing, automation and compliance.
Blogs
Why the collections industry is better off without sludge practices
Sludge practices are an outdated collections tactic that can end up damaging your customer relationships and brand loyalty. But filtering out these tactics can be a challenge, especially if you’re using legacy systems.
Let’s keep the conversation going!
We’ll be adding thought-provoking content and insights on a regular basis. Let’s stay in touch!