Resources

Explore the latest news, insights and downloadable resources

Blogs

Why the collections industry is better off without sludge practices

Sludge practices are an outdated collections tactic that can end up damaging your customer relationships and brand loyalty. But filtering out these tactics can be a challenge, especially if you’re using legacy systems.

Blogs

Why it takes both technology and human touch to improve collections

Balancing technology and human interaction in collections is not just beneficial; it's essential. You need to be able to provide your customers with support in a time-efficient and scalable manner to truly help them reach a resolution.

Technology
Blogs

C&R Software Completes SOC 2 Type II Certification

C&R Software, the leading global provider of debt collections software, announced that it has completed the Service Organization Control (SOC) 2 Type II audit.

Blogs

C&R Software Achieves ISO 27001:2022 Certification

C&R Software, confirms its dedication to data security with the ISO 27001:2022 certification for Information Security Management System (ISMS).

Carol Byrne is a guest on Collecting Thoughts podcast
Podcasts & webinars

Fostering Brand Loyalty within the Collections Process with Carol Byrne

Christina spoke with Carol Byrne, VP of Marketing at C&R Software, who talks about brand loyalty and employing a humanized approach in debt collection. 

Blogs

C&R Software and StepChange partner to enhance debt support services

C&R Software Joins Forces with StepChange: Paving the Way for Empowered Financial Wellbeing

Blogs

C&R Software Earns First PCI Certification for New Cloud Environment

C&R Software, the best-in-class solution for configurable debt collection software, confirms its continuous dedication to data security with the Payment Card Industry Standard (PCI DSS) certification.

Richard Drake and the Sprint Duathlon at the Multisports World Championship

For most of us, balancing professional and personal lives is a common challenge.

Blogs

C&R Software Partners with DebtStream

Over 57% of data around the world is consumed using a smartphone, which makes sense since 96% of adults...

Blogs

Debt Manager Summits: Let's Talk about New System Capabilities

Join C&R Software as we recap our recent user group Summits in DC and London, highlighting new Debt Manager capabilities to enhance client experience.

Blogs

C&R Software to sponsor SmithNovak’s Global NPL 2022 International Summit

C&R Software sponsors the Global NPL 2022 summit in London, featuring expert panels on technology, innovation, and the evolving servicing landscape.


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