Resources

Explore the latest news, insights and downloadable resources

Blogs

How decision rules can act on signs of financial stress early

We unpack how using decision rules can help detect financial distress early, prevent delinquency, and strengthen customer relationships.

Blogs

Why a one-size-fits-all approach to pricing doesn’t work

We go over leveraging real-time data and predictive analytics to help banks make smarter, customer-centric decisions.

Blogs

Speed up processing times to improve customer satisfaction

Here’s why speed and efficiency matter, and how adopting an advanced decision platform speeds up organizational processes.

Blogs

Why you need real-time data to make pre-delinquency strategies work

We highlight how real-time data outperforms legacy systems and how it transforms pre-delinquency management.

Blogs

The understated dangers of poor customer communications in collections

We dive into the risks of inadequate communication in collections and why it’s so important to have a proactive approach to customer engagement.

Blogs

Managing risk and building relationships in collections

We take a closer look at the key strategies that financial institutions use to manage risk while fostering long-term relationships

Blogs

From collections to care - building loyalty through customer-centric strategies

We take a closer look at the principles and techniques behind a customer-centric approach in collections

Blogs

How to successfully make early-stage collections

We take a look at how to properly support customers in the early-stages of collections

Blogs

What are the most effective pre-delinquency strategies?

The best pre-delinquency strategies focus on engaging customers early, identifying risks, and taking actions before payment issues escalate.

Blogs

Omnichannel collections strategy - here’s the benefits

We explore how an omnichannel strategy can transform your collections process.

Blogs

Open banking and the dangers of legacy software

We explore the potential pitfalls of open banking in collections and how companies can avoid them.


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