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Blogs

Audio Analytics and Debt Manager: Using Technology to Humanize Collections

Effective debt collection platforms require a range of features that seamlessly integrate with one another and offer complete configurability.

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Blogs

Self-Service and Debt Manager: Using Technology to Increase Response Rates

The emphasis of self-service in collections and recovery is a product of the increasing importance of customer-centricity.

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Podcasts

[Podcast] Advanced Technology for Collections with Chris Hopkins

A podcast episode where Christina is joined by Chris Hopkins, who gives us a rundown on the key technologies affecting the debt recovery industry.

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Blogs

The role of AI and machine learning in debt collection and recovery

Debt Manager, C&R Software’s industry-leading platform for debt collections and recovery, has a wide range of powerful AI- and ML-enhanced features. In this guide, we review these features, examining their use cases and benefits.

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Blogs

Key benefits of self-service during the debt collection process

Self-service is becoming the new normal in recovery, and continuing to be without it will prove to be a disadvantage for your customers.

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News Announcements

C&R Software Earns First PCI Certification for New Cloud Environment

C&R Software, the best-in-class solution for configurable debt collection software, confirms its continuous dedication to data security with the Payment Card Industry Standard (PCI DSS) certification.

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Blogs

Behavioral segmentation in debt collections

Behavioral segmentation is a technology that shines a light on the characteristics that lead to customer delinquency.

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Blogs

Does customer segmentation enhance collections performance?

Technology and segmentation play major roles in helping collections teams enrich contact strategies through the use of Machine learning and AI.

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News

Richard Drake and the Sprint Duathlon at the Multisports World Championship

For most of us, balancing professional and personal lives is a common challenge.

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Partnerships News Announcements

C&R Software Partners with DebtStream

Over 57% of data around the world is consumed using a smartphone, which makes sense since 96% of adults...

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Blogs

What is a configurable debt collections platform?

Conventional debt collection platforms provide collections teams with the basic tools to manage their primary needs - such as managing payments, remaining compliant and having a centralized data repository.

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