Resources

Explore the latest news, insights and downloadable resources

Fintechs collections woman smiling
Blogs

Scaling collections for fast-growing fintechs

The journey from fintech to licensed bank is filled with opportunity. Scalable, compliant collections operations are foundational to sustainable growth.

Blogs

Credit risk decisioning in 2025: From manual reviews to smart automation

Explore how modern credit risk decisioning systems process applications in minutes.

Blogs

How the EU’s revised Consumer Credit Directive impacts BNPL

New regulatory requirements are reshaping the EU's BNPL market. Here's how credit decision engines make a difference.

Blogs

Understanding the UK's new BNPL regulations

Explore the role of decision engines in streamlining compliance with the latest regulations for BNPL providers in the UK and beyond.

Insurance couple digital claims processing
Blogs

Simplifying digital claims for a better customer experience

Explore how claims digitalization helps meet customer expectations, cut operational costs, and create stronger customer relationship.

Case studies

Digital First Solutions Drive Bottom Line Results for Collections Success

Digital-first platforms deliver personalized omni-channel collections, AI insights, self-service chatbots and improved recovery rates.

Case studies

Government Agency Streamlines Third Party Access While Enhancing Security

State agency replaced messy emails and transfers with secure FitPortal—streamlining third-party access, auditing, and compliance.

Case studies

Medical Collections Law Firm Achieves 20% Revenue Growth in Six Months

Riverview law firm saw 20% revenue lift and faster training using intuitive collections tech while maintaining guarantor-centric service.

Case studies

UK Collections Leader Unifies Three Companies in Record Six Months

Cabot unified three collections platforms in six months post-mergers—boosting efficiency, consistency, and customer experience across brands.

Case studies

Automotive Leader Rebuilds Trust with Real Time Communication Technology

Auto lender rebuilt trust by replacing delayed batch processing with real-time APIs—reducing errors, improving compliance and customer confidence.

Case studies

Thames Water Reduces Bad Debt 14% Through Personalized Customer Communications

Thames Water cut bad debt 14% in seven months using tailored, multichannel outreach and customer segmentation in deregulated markets.


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