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News Announcements

C&R Software Earns First PCI Certification for New Cloud Environment

C&R Software, the best-in-class solution for configurable debt collection software, confirms its continuous dedication to data security with the Payment Card Industry Standard (PCI DSS) certification.

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Blogs

Behavioral segmentation in debt collections

Behavioral segmentation is a technology that shines a light on the characteristics that lead to customer delinquency.

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Blogs

Does customer segmentation enhance collections performance?

Technology and segmentation play major roles in helping collections teams enrich contact strategies through the use of Machine learning and AI.

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News

Richard Drake and the Sprint Duathlon at the Multisports World Championship

For most of us, balancing professional and personal lives is a common challenge.

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Partnerships News Announcements

C&R Software Partners with DebtStream

Over 57% of data around the world is consumed using a smartphone, which makes sense since 96% of adults...

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Blogs

What is a configurable debt collections platform?

Conventional debt collection platforms provide collections teams with the basic tools to manage their primary needs - such as managing payments, remaining compliant and having a centralized data repository.

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Webinars

DigitALL: Innovation and Technology for Gender Equality (On-Demand Webinar)

Join Carol Byrne, VP of Marketing at C&R Software, as she hosts Amy Perkins, Global Chief Strategy Officer

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Blogs

How to optimize customer-centric debt collection workflows for performance

Both businesses and consumers alike have run into challenging financial landscapes in recent times.

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Blogs

The power of audio analysis in debt collections & recovery

When treatment paths are solely left up to AI and Machine Learning (ML), customers may be sent down an ineffective repayment plan. Audio analysis humanizes collections and recovery by identifying customers facing difficulty in ways that are invisible to data, ML and segmentation.

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Blogs

How technology fuels customer-centric collections

The increasing number of buy-now-pay-later payment plans has resulted in growing accounts with distressed debt. Collections organizations are facing increasing strain from this growth, and require solutions that optimize the collections process while guiding customers through their individual circumstances.

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Blogs

Strengthen your debt collection operation with transformation technology

Factors including the pandemic, rise of short-term payment plans and increasing cost of living has catalyzed the global rise of household debt. More customers have entered collections than ever before, highlighting the inadequacy of traditional collections processes to meet the challenges today’s consumers present.

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