Resources

Explore the latest news, insights and downloadable resources

Case studies

Southeast Asian Fintech Achieves 80% Growth Through Financial Inclusion Innovation

Southeast Asian fintech enabled $350M+ in loans, 80% user growth by scaling financial inclusion with secure, high-growth tech.

Case studies

Estate Management Specialists Scale Globally with Compassionate Technology Solutions

Phillips & Cohen scaled probate management globally across US, Canada, UK, Australia—using flexible, compassionate tech for international growth.

Case studies

State of Maryland Modernizes Debt Collection with 10% Revenue Boost Strategy

Maryland’s CCU modernised a 30 year old system, handling 2.7M accounts and boosting revenue 10% via digital, citizen-centric collections.

Case studies

How Trustmark Bank Unified Collections Systems to Transform Customer Service

Trustmark unified siloed collections systems across five states—boosting agent access, visibility, efficiency, and scalability.

Blogs

How an MVP approach eases the pain of collections software implementation

Let's get honest about some of the common fears around implementing new collections software and how an MVP approach reduces risk for faster time-to-value.

Blogs

The importance of credit risk management: why it matters

This article explains why credit risk management matters. You'll find its core elements, benefits, implementation hurdles, and best practices.

Blogs

Credit risk management strategy: Best practices for strategic risk management

This article walks through tested credit risk management strategies. You'll find everything from basic assessment methods to cutting-edge tech solutions.

Blogs

How top banks build credit risk models: An expert guide for analysts

This article shows how banks create and use credit risk models. Learn about data collection methods, model selection criteria, and testing procedures.

Blogs

Automated insurance claims processing: from manual to two-minute approvals

This article will explore how to turn your insurance claims operation from a slow manual process into an efficient system approving claims in 2 minutes.

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Blogs

Automate regulatory enforcement in collections

Relying on manual checks or static rules is no longer enough. As portfolios grow and delinquency rates fluctuate (especially during economic downturns) staying compliant while maximizing recoveries calls for smarter, more dynamic methods.

Blogs

The impact of automation on credit risk management

The combination of machine learning algorithms, natural language processing, and robotic process automation makes credit decisions quick and accurate.


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