Resources

Explore the latest news, insights and downloadable resources

Blogs

Reducing false positives to accelerate customer acquisition

Discover how modern decisioning systems reduce false positives and streamline customer acquisition by balancing speed and control in financial services.

Scale operations without scaling costs through self service collections
Downloadable resources

Scale collections operations without scaling costs

Learn how digital self-serve solutions can help collections teams increase efficiency and outcomes without adding costs. Get insights from Ed Wallen, CEO of C&R Software.

Press Release

C&R Software Retains EcoVadis Committed Status

C&R Software retains EcoVadis Committed status, reflecting improved sustainability practices and governance, reinforcing its leadership in ESG performance and collections.

The 2026 playbook for digital collections innovation
Downloadable resources

The 2026 playbook for digital collections innovation

AI is changing collections. Discover the tech stack, strategies, and principles leading banks are using to modernize in 2026. Read the full playbook.

AI-native telecom collections whitepaper: digital first, human always
Downloadable resources

The AI native approach to telecom collections

See how AI-native collections tools help telecoms automate at scale without losing the human touch. Explore the framework and get the whitepaper.

The EU AI Act, compliance, and digital first collections
Podcasts & webinars

The EU AI Act, compliance, and digital first collections

Explore the balance between AI innovation and EU AI Act compliance, focusing on risk management in collections and the need for AI-native solutions.

Blogs

Building transparent collections AI under the EU AI Act

Discover how EU AI Act mandates are shaping AI use in bank collections, driving transparency, accountability, and innovation with AI-native solutions for compliance and scalability.

telecom churn reduction through customer centered collections
Blogs

How to Reduce Churn in the Telecom Industry with Collections

Learn how to reduce churn in the telecom industry by fixing an overlooked leak: collections. Practical steps to lower your telecom churn rate.

Fully embedded AI native collections
Downloadable resources

Fully embedded AI-native collections

Discover how AI-native collections are transforming neobanks by promoting smarter, fairer lending practices and guiding customers towards financial wellness. Read our latest whitepaper to learn more.

Blogs

Better decisions are the headline, not the AI

Transform decision-making with AI integrated into daily workflows, enhancing prioritization, next best actions, and summarization to drive better outcomes at scale.

Blogs

Can AI replace human collectors?

Can AI replace human debt collectors? This blog explores how AI can elevate human collectors by automating routine tasks and supporting complex, empathetic interactions.


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