Contact Us

Resources

Explore the latest news, insights and downloadable resources

Blogs

Maximizing customer experience during debt collection

The debt collection industry is shifting towards a customer centric approach, with businesses increasingly placing their customers’ experiences at the center of all processes.

Read more >
Blogs

The importance of centralized data in a debt collections department

Centralized data is a form of data management that collates all the information an organization has

Read more >
Blogs

Are consumer preferences impacting the effectiveness of your collections team?

Consumers now have much more freedom to decide what channel of communication they’re contacted

Read more >
News Announcements

Say hello to Cara, our new virtual assistant

Debt Manager’s chatbot addresses the needs of organizations and consumers

Read more >
Blogs

How Debt Manager helps Salesforce users assess customers

New integration provides better visibility to make more accurate decisions

Read more >
Blogs

Why the pandemic rewrote the rules on debt collection

The COVID-19 pandemic sparked huge disruption in almost every part of the economy - and the debt collection sector was no different.

Read more >
Blogs

The Fair Debt Collection Practices Act (FDCPA): From compliance to best practice

The FDCPA is a federal law intended to eliminate anti-consumer practices in collections and recovery. But how exactly does it achieve this?

Read more >
Case studies

How Debt Manager creates more opportunities

As businesses become self-sufficient, what will you do with all the time you save?

Read more >
Case studies

Debt Manager Configurability Drives Growth for Williams and Fudge

For more than 35 years, Williams & Fudge has been helping consumers resolve debt "the right way".

Read more >
Blogs

How financial institutions have seamlessly adapted to Regulation F

Now that the industry has had time to operate under Regulation F, what impact has it had and how have businesses adapted to the new restrictions?

Read more >
Blogs

Has Regulation F improved debt recovery performance?

What exactly is Regulation F, and how does it impact debt recovery performance?

Read more >

Let’s keep the conversation going

We’ll be adding thought-provoking content and insights on a regular basis. Let’s stay in touch!