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Blogs

Can AI replace human collectors?

Can AI replace human debt collectors? This blog explores how AI can elevate human collectors by automating routine tasks and supporting complex, empathetic interactions.

Blogs

Why legacy systems are a major risk when it comes to collections rules and regulations

Legacy systems pose significant compliance risks in collections due to their inability to adapt to evolving regulations and AI expectations.

Blogs

Experience matters for fintechs adopting AI native debt collection

Discover why experience is key for fintechs adopting AI in debt collection, and how leveraging expert solutions can drive efficiency, compliance, and scalability in your operations.

Blogs

The model that makes production safer

Discover how disciplined data management and clear thresholds make AI models reliable, auditable, and effective in credit and collections, enhancing both customer experience and operational outcomes.

Blogs

A humanized model for AI in collections

AI in collections enhances human efficiency by automating routine tasks, enabling teams to focus on more impactful work and improving overall performance without losing the human touch.

Blogs

Keeping up with collections compliance across the globe with a configurable solution

Stay compliant globally with a configurable solution that adapts to regional regulations, ensuring fair, transparent, and explainable debt collection processes.

Blogs

How established banks compete with digital-first rivals - Turning collections into customer retention

Discover how established banks leverage automation, AI, and omnichannel strategies in collections to enhance customer retention and compete with digital-first rivals.

Blogs

Why AI is the key to navigating rising debt and digital disruption in Thailand

Discover how AI is revolutionizing debt collections in Thailand, enhancing efficiency, compliance, and customer experience in a rapidly digitalizing financial landscape.

Blogs

7 best AI debt collection software tools that boost recovery rates

Let's get into the 7 best AI debt collection software solutions on the market today.

Blogs

C&R Software introduces Zelas - AI-powered agent assist for smarter, more human collections​

C&R Software launches Zelas, an AI-powered assistant that enhances collections by providing real-time, actionable guidance, improving efficiency and customer experience.

Blogs

AI in debt collection is a differentiator now, but not for long

AI in debt collection is transforming the industry by integrating analytics, decision-making, and digital communication into operational workflows. The key to sustainable advantage lies in disciplined implementation and effective human-AI collaboration.


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