Blogs
The importance of centralized data in a debt collections department
Centralized data is a form of data management that collates all the information an organization has
Resources
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Blogs
Are consumer preferences impacting the effectiveness of your collections team?
Consumers now have much more freedom to decide what channel of communication they’re contacted
Blogs
Say hello to Cara, our new virtual assistant
Debt Manager’s chatbot addresses the needs of organizations and consumers
Blogs
How Debt Manager helps Salesforce users assess customers
New integration provides better visibility to make more accurate decisions
Blogs
Why the pandemic rewrote the rules on debt collection
The COVID-19 pandemic sparked huge disruption in almost every part of the economy - and the debt collection sector was no different.
Blogs
The Fair Debt Collection Practices Act (FDCPA): From compliance to best practice
The FDCPA is a federal law intended to eliminate anti-consumer practices in collections and recovery. But how exactly does it achieve this?
Case studies
How Debt Manager creates more opportunities
As businesses become self-sufficient, what will you do with all the time you save?
Case studies
Debt Manager Configurability Drives Growth for Williams and Fudge
For more than 35 years, Williams & Fudge has been helping consumers resolve debt "the right way".
Blogs
How financial institutions have seamlessly adapted to Regulation F
Now that the industry has had time to operate under Regulation F, what impact has it had and how have businesses adapted to the new restrictions?
Blogs
Has Regulation F improved debt recovery performance?
What exactly is Regulation F, and how does it impact debt recovery performance?
Blogs
Five key learnings from the Credit Summit in London
The annual Credit Summit in London is always a great place to...
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